We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
13 people are viewing this hotel
Booking.com
US$413
View deal
Free cancellation until 01/10/22
Fairmont
US$413
View deal
Free cancellation until 02/10/22
ZenHotels.com
US$348
View deal
Expedia.comUS$413
Hotels.comUS$413
Destinia.comUS$461
View all 20 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (4,403)
Filter reviews
4,403 results
Traveller rating
2,815
950
371
170
97
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
2,815
950
371
170
97
Show reviews that mention
All reviews gold floor oak bar black lab hotel dog beautiful hotel trinity church newbury street the location is perfect valet parking freedom trail fenway park copley lobby concierge dame doorman bay
Selected filters
Filter
Updating list...
17 - 22 of 4,403 reviews
Reviewed 4 August 2022 via mobile

We pulled up to the Fairmont valet, and Hajl greeted us with the most genuine and welcoming smile putting us all at ease. In Boston for a medical procedure, Hajl’s warm welcome told us everything about our stay in Boston was going to be alright. Thank you Hajl!

Date of stay: August 2022
Trip type: Travelled with friends
Thank eileenb931
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston, responded to this reviewResponded 4 August 2022

Dear eileenb931,

It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your visit a truly world-class experience. Thank you for being our guest. We wish you well and hope to welcome you back in the future for a leisure experience.

Best regards,
Vanessa Kuo
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2022

I just did a large meeting at the Fairmont Copley and could not have been happier with the experience. The hotel is an historical building with a ton of character and old world charm. The staff is second best to none. If you have a meeting, do not hesitate! Truly. You won't be disappointed.

Date of stay: July 2022
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank G8699FBpaulg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston, responded to this reviewResponded 4 August 2022

Dear G8699FBpaulg,

It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your visit a truly world-class experience. It was our pleasure to be the chosen venue for your event and we hope welcome you back in the future! Thank you again.

Best regards,
Vanessa Kuo
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2022

We were visiting from out of town so wanted a hotel close to what we were doing and this one fit the bill.
Everyone was very nice, the room was great and the restaurant had good selections for all.
Thank you.

Room tip: Room was quiet for us - heard trucks in the morning but nothing too bad - not like nyc
Date of stay: July 2022
    • Sleep Quality
    • Rooms
    • Service
Thank sisterivsit
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston, responded to this reviewResponded 3 August 2022

Dear sisterivsit,

It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your stay a truly world-class experience. It would be our pleasure to welcome you back during your next visit! Thank you again.

Best regards,
Vanessa Kuo
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2022

We hosted an event at the Fairmont on July 14 that required us to be on-site all week.
The staff could not have been more kind and willing to help. They were communicative, generous with their time, incredibly professional - and best of all, fun to collaborate with! A huge thank you to Lyndsay Picciano, Daryl Gagne, Clifton Lewis, Jessica Cooper, Sal Aguilar, Emily Lopez - truly everyone was amazing. 

Date of stay: July 2022
  • Trip type: Travelled on business
    • Rooms
    • Service
Thank ashleysS6073LV
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston, responded to this reviewResponded 3 August 2022

Dear ashleysS6073LV,

It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your visit a truly world-class experience. It was our pleasure to be the chosen venue for your event and we hope welcome you back in the future! Thank you again.

Best regards,
Vanessa Kuo
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2022

We stayed at the Fairmont for 4 nights before heading down to Miami and there was a lot to like about it.

Firstly, it's location is great, right on a nice communal square and the main shopping area is a 2 minute walk from the front door.

The hotel itself is lovely and so are the rooms, it just felt a tad dated to us.

Staff are super friendly and there is just something about having a doorman that oozes class.

Starbucks attached is also a nice touch and useful if you want to get an early start.

Room tip: Higher floors hear less of the activities going on in the communal square across the road.
Date of stay: June 2022
    • Location
    • Rooms
    • Service
Thank JordanPalmerr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston, responded to this reviewResponded 3 August 2022

Dear JordanPalmerr,

It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your stay a truly world-class experience. It would be our pleasure to welcome you back during your next visit! Thank you again.

Best regards,
Vanessa Kuo
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews