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Reviewed 8 August 2022 via mobile

We were welcomed by the front desk receptionist, Tarek, who also provided excellent food and activity suggestions. She checked in with us throughout our stay and was warm and welcoming as well as helpful. Maria in housekeeping was also welcoming and helpful. The hotel is beautiful and historic and is in a great location within walking distance to most areas of Boston like Fenway Park, great restaurants, the Boston Library and Boston Commons, etc. it is also close to Public transportation if you don’t have a car.

Date of stay: August 2022
Trip type: Travelled as a couple
Thank Rene W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston, responded to this reviewResponded 10 August 2022

Dear Rene,

It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your visit a truly world-class experience. Thank you for being our guest. We wish you well and hope to welcome you back in the future for a leisure experience.

Best regards,
Vanessa Kuo
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2022 via mobile

We pulled up to the Fairmont valet, and Hajl greeted us with the most genuine and welcoming smile putting us all at ease. In Boston for a medical procedure, Hajl’s warm welcome told us everything about our stay in Boston was going to be alright. Thank you Hajl!

Date of stay: August 2022
Trip type: Travelled with friends
Thank eileenb931
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston, responded to this reviewResponded 4 August 2022

Dear eileenb931,

It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your visit a truly world-class experience. Thank you for being our guest. We wish you well and hope to welcome you back in the future for a leisure experience.

Best regards,
Vanessa Kuo
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2022

I just did a large meeting at the Fairmont Copley and could not have been happier with the experience. The hotel is an historical building with a ton of character and old world charm. The staff is second best to none. If you have a meeting, do not hesitate! Truly. You won't be disappointed.

Date of stay: July 2022
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank G8699FBpaulg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston, responded to this reviewResponded 4 August 2022

Dear G8699FBpaulg,

It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your visit a truly world-class experience. It was our pleasure to be the chosen venue for your event and we hope welcome you back in the future! Thank you again.

Best regards,
Vanessa Kuo
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 August 2022

We were visiting from out of town so wanted a hotel close to what we were doing and this one fit the bill.
Everyone was very nice, the room was great and the restaurant had good selections for all.
Thank you.

Room tip: Room was quiet for us - heard trucks in the morning but nothing too bad - not like nyc
Date of stay: July 2022
    • Sleep Quality
    • Rooms
    • Service
Thank sisterivsit
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston, responded to this reviewResponded 3 August 2022

Dear sisterivsit,

It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your stay a truly world-class experience. It would be our pleasure to welcome you back during your next visit! Thank you again.

Best regards,
Vanessa Kuo
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2022

We hosted an event at the Fairmont on July 14 that required us to be on-site all week.
The staff could not have been more kind and willing to help. They were communicative, generous with their time, incredibly professional - and best of all, fun to collaborate with! A huge thank you to Lyndsay Picciano, Daryl Gagne, Clifton Lewis, Jessica Cooper, Sal Aguilar, Emily Lopez - truly everyone was amazing. 

Date of stay: July 2022
  • Trip type: Travelled on business
    • Rooms
    • Service
Thank ashleysS6073LV
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Vanessa Kuo, Marketing at Fairmont Copley Plaza, Boston, responded to this reviewResponded 3 August 2022

Dear ashleysS6073LV,

It puts a smile on our faces to know that you experienced service that sets Fairmont Copley Plaza apart from other hotels in Boston. It is always a pleasure to receive such a great review and we appreciate your 5 star feedback for our staff and service! Our guests are our top priority and our staff is always available to help make your visit a truly world-class experience. It was our pleasure to be the chosen venue for your event and we hope welcome you back in the future! Thank you again.

Best regards,
Vanessa Kuo
Marketing Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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