We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
US$284
US$255
InterContinental
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Savings alert! 14% below average rates

The price you found is 14% lower than this hotel's average rate of US$296/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$231
US$215
Booking.com
View Deal
  • Pool
  • Restaurant
US$219
US$209
Official Site
View Deal
  • Free Wifi
  • Pool
Savings alert! 26% below average rates

The price you found is 26% lower than this hotel's average rate of US$283/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$220
US$199
HIExpress.com
View Deal
  • Free Wifi
  • Free Parking
US$215
Expedia.com
View Deal
Certificate of Excellence
  • Restaurant
  • Room Service
US$332
US$297
Expedia.com
View Deal
Certificate of Excellence
  • Restaurant
  • Room Service
Courtyard Boston-South Boston(Boston)(Great Value!)
US$209
US$175
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Savings alert! 17% below average rates

The price you found is 17% lower than this hotel's average rate of US$212/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

US$294
Booking.com
View Deal
  • Pool
  • Restaurant
US$592
US$476
Cancelon
View Deal
Certificate of Excellence
  • Free Wifi
  • Restaurant
Reviews (3,056)
Filter reviews
3,059 results
Traveller rating
1,599
833
351
174
102
Traveller type
Time of year
LanguageAll languages
More languages
1,599
833
351
174
102
Show reviews that mention
All reviewsnewbury streetmolton brown toiletriesfireplace butlerpark viewgreat locationthe ritzpublic gardensroom serviceelegant hotelturn down servicebeacon hillfreedom trailan upgradecommonsconciergeluxuryslippers
Filter
Updating list...
1,307 - 1,312 of 3,059 reviews
Reviewed 11 April 2016

The purpose of this trip was to watch the World Championship Figure Skating. The location of the hotel is great. Close to subway, walking distance to most of the sight seeing places in Boston. We had a wonderful view over the city and the public gardens. Great service, good food. The hotel is fairly expensive but great quality. We would normally not go to such an exclusive place but as this was a special trip we wanted to have a luxury place to stay. Great hotel

  • Stayed: April 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Catherina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2016 via mobile

What an awful place.
The service is appalling. The staff are rude, and just do not care about their guests. Housekeeping are a joke. The staff working at the bar downstairs may as well be robots.

Housekeeping lost a pair of my (almost brand new) shoes which they took to have polished then, after numerous follow ups as to where my shoes were, tried to tell me they thought another guest had stolen them?!? They did not seem to care that they had lost my shoes. They clearly don't check items in and out when they take them, so didn't know my shoes were missing until I told them. Then I had to keep calling them to find out what was happening. We were offered a small credit on our stay as compensation, but no one took responsibility and there was certainly no apology or feeling that they wanted us to leave happy. It all seemed like so much bother to fix a problem THEY had caused.

The hotel is pretty, old but tastefully decorated. The room was fine, and clean enough, though the bathroom sink wouldn't drain. But the service completely detracts from this.

Stayed: April 2016, travelled as a couple
Thank Laurie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BostonTaj, Manager at Taj Boston, responded to this reviewResponded 12 April 2016

Thank you so much for taking the time to review your experience at the Taj. I am very sorry to see that your experience was tarnished by an unfortunate event. Our team takes great pride in providing excellent service as you may see by the many reviews offered on Tripadvisor. To know that you feel that you received anything but great service causes the team great dismay. I am surprised to read that you felt the credit the hotel provided was not satisfactory. It was our impression that you felt the credit given was acceptable. I am sorry that you left the property feeling that we did not meet your expectation of compensation. If you would prefer, I would be more than happy to discuss the matter with you further. I may be reached at taj.boston@tajhotels.com and do hope we have the opportunity to speak. Thank you again for your feedback and we hope to have the opportunity to serve you in the future.

Respectfully,

Corinna Luebbe
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2016

My daughter and I stayed here for four days in late March. The hotel has a wonderful, classic European style ambience. The location across from the Boston Public Gardens and the start of the Freedom Trail can not be beat. The surrounding neighborhood is upscale shops and restaurants in beautiful 19th century buildings. Staff were helpful and friendly. The room service was expensive, )as usual!), but fast and good quality. Room was quiet and comfortable. Hope to go back when the gardens are in bloom!

  • Stayed: April 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 980malih
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2016

Visiting siblings studying in Boston this was a perfect location.
Service was friendly and rooms are new, clean, good linens and towels and all in perfect shape.
Still have not visited the rooftop brunch, will review soon.
Will come again.

Room Tip: The higher the better.
  • Stayed: April 2016, travelled with family
    • Value
    • Location
    • Service
Thank crab123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2016

Wonderful service and staff. The location is fantastic - perfect for getting all round Boston on foot or in the car. Bedroom was great - even though it was a city view onto Newbury street. Comfy bed with great maid service. Great fitness room. Choice of newspaper. Complimentary morning coffee in the lobby but we didn't discover that until we were leaving! Not cheap but well worth it.

  • Stayed: April 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank 2016Angie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews