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Savings alert! 24% below average rates

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US$217
US$135
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Reviews (2,189)
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1,660
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All reviewsfull ocean viewboogie boardssand toysbeach chairsocean frontjunior suitela jollapool areahear the wavesturn down serviceboard walkview roomcrystal pierhot tubfirst floorsmall hotelunderground parking
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1,067 - 1,072 of 2,189 reviews
Reviewed 28 July 2013

To review this as a traveller paying $550 /night plus taxes its a very bad deal. The location is superb listening to the waves. Front of house Staff are very friendly and helpful. Facilities are not worth this money. I might view it differently if I was American with children. Facilities - no bar. The breakfast room serves as a bar and its not. The tables outside around the pool area have only hard seating. Fitness room - it works but too small and in the garage.
Pool - smaller than it looks in the www images . Food - breakfast is of very poor quality. I assume its meant as junk food geared up to children but I don't want to mix oat meal with hot water, no bagels, awful coffee. There is hit & miss pool service drinks, there are no bar snacks. You are supposed to go out to the bad bars in the Beach area. Beds are very good. The waves make for great sleep.

Room Tip: Pay the premium and get a sea view.
  • Stayed: July 2013, travelled on business
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1  Thank Nigel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2013

We stayed at this hotel as our base to San Diego's attractions, and we were not disappointed. Loved the attention to detail, miss little towel elephant on my bed and the best moisturaiser I've had in years. Staff was great. I'd stay here again...

Room Tip: Ask for room on the first floor if yoiu have a toddler, they tend to run around the resort if you are on ground floor as soon as you open room/garden door
  • Stayed: June 2013, travelled with family
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2  Thank Leki_Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2013

We stayed here for 3 nights on our way to Vegas to get married.

The hotel is in a fantastic location right on the beach, but also has a lovely secluded pool if you don't fancy getting sandy.

Rooms are clean and well decorated, but the staff are exceptional, and made us feel at home from the moment we arrived.

We would definitely stay again.

  • Stayed: May 2013, travelled as a couple
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1  Thank Dan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2013

Only had a day in San Diego and chose this wonderful beach-front hotel to make the most of it. Hotel sits above the beach so beach access is down some stairs. There is a bike and running path right outside the door. Left the balcony door open to hear the ocean at night. I want to go back!

  • Stayed: July 2013, travelled with family
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1  Thank Caroline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2013

It all began with Stephanie – more of a crisis counselor than a reservations agent. For at least 15 minutes, she patiently and calmly managed to find a room to my specifications within days of arrival…then remained patient and calm when I changed my mind and canceled everything she’d work on…than again when I called later to put everything back the way it was. She is just representative of a fabulous staff. They seem not just glad to know you, but share part of their lives as well. (This makes it feel as if they want to know you, instead of have to.) Some plan to stay put; others are on the way to other adventures. But all make you feel as though making your day makes theirs.

A very good place more than meets your needs. A great place does all that and also anticipates your wishes. After running out of yogurt parfaits at breakfast, they volunteered to make more and put them in our room ‘frig. After a truly minor quibble about said buffet, they removed the charge entirely – without asking. (Unless you’re the New York Times food critic, the breakfast buffet is fine. If it were better it would be more expensive – and then people would complain about that.) Their valet patiently waited for >10 minutes while we tried to figure out how to get our luggage into a convertible whose folded top left the trunk little more than another glove compartment.

Be warned that the ocean is loud. Yes; I overheard someone actually complaining about this. (What a dark, unhappy life they must lead.) Every room is so close to the beach that the ocean waves are so noisy you’ll have trouble conversing on your cell phone. However, if you’re worried about making phone calls, just stay home. The ocean: Best. White noise. Ever.

At high-end properties, reviews are often impacted by how one perceives the value. This, in turn, is impacted by price. If you book in advance (unlike me), they sometimes have discounts and specials. If you book a partial-ocean-view (most reviewers found it fine), you’ll pay less. If you pay $500+ instead of $300, you tend to be less tolerant and more demanding. Keep that in mind when you read other reviews. There are a lot of rental condos around for probably less money that could suffice – for when you want to feel economical. If sometimes you’d rather feel special and pampered, a rental condo won’t suffice.

The property is small; ~75 rooms. So, it feels more homey than overwhelming. Just understand that, as a result, the number of staff in each category is limited. You may need to wait a bit for a valet or to have your free rental bike brought to you. But, if you’re in a huge hurry, you are an unrepentant Type-A personality, and shouldn’t be on vacation anyway.

This hotel has numerous recent reviews that already detail the property and its surroundings. One thing I will mention involves the boardwalk that borders the hotel, separate by a clear wall. Yes: at times, when you’re at the pool or on your balcony, you sometimes feel like a fish in an aquarium. However, you know that those looking in – just for the few moments they’re strolling by – really, really wish they were one of those fish.

Room Tip: Ocean-front king suites (compared with partial ocean view room) have balconies that are more hidden from other balconies and the pool.
  • Stayed: July 2013, travelled as a couple
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2  Thank SeattleRefuge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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