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Reviewed 31 August 2016

Residence Inn's quality has always been very consistent within the Marriott chain. Every time we stay with them, we always have good impression of the hotel.
We arrived at the airport, called the hotel for the free shuttle service. They suggested that I take a taxi and they will pay for it, because the shuttle will be unavailable for few hours (which they did pay). There were cookies at the front counter when we arrived (cookies available every early afternoon).
We were upgraded from a studio to a 2-bedroom suite! (Marriott's reward member)
The hotel is newer, well-maintained; several nights a week there are different happy hour events (free food and drinks). Hot breakfast is included, however, can get a little chaotic and tight with the number of people in a packed area. (Maybe if the hotel extend the hours a little longer, guests would not all come at the same time.)
We especially enjoyed having the self-serve laundry on site, a full kitchen and the spacious rooms.
The staff members are friendly and helpful. We wanted to purchase some packing tape, the front desk gave us a (used) roll since they don't sell it.
We were there for 7 nights, we did not have a car or use the pool, so I can't comment on those.
Little Italy which has a lot of dining options is within 4 blocks of walking distance or so. Seven Eleven is few blocks if we need to get some snacks. There is also a Jack-in-the-box only one block over.
We were able to take the free shuttle back to the airport.
All in all, this Residence Inn has the same consistent quality as the other Residence Inns, plus a convenient location.

  • Stayed: July 2016, travelled with family
    • Value
    • Location
    • Service
Thank CW_from_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve C, General Manager at Residence Inn San Diego Downtown, responded to this reviewResponded 5 September 2016

Thank you for sharing your experience at the Residence Inn San Diego Downtown.

We appreciate your feedback and are delighted to hear that you had a wonderful stay. We take great pride in our customer service and guest amenities. I am very happy to hear that our team took great care of you and also that you found all of our amenities to your liking.

We would be honored to host you again the next time you travel to San Diego.

Sincerely,
Steven Coons
General Manager
Residence Inn San Diego Downtown

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Reviewed 24 August 2016

Stayed here for 2 nights on a business trip. Meetings were in a different hotel but this place was quite a bit less expensive. Got an early check-in with no difficulty. Room is fairly modern and clean. Bathroom area a little tiny, but not a big deal. Wi-fi worked great, breakfast was fine if not exceptional.

Location is good. Quick trip to the airport, within a mile or so of Little Italy and the Gaslamp District. Trolley is a couple blocks away to get anywhere else in town. Area seemed safe, and harbor is a couple of hundred yards away across Pacific Hwy.

  • Stayed: August 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank mphopkins99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve C, General Manager at Residence Inn San Diego Downtown, responded to this reviewResponded 27 August 2016

Thank you for sharing your experience with us.

We appreciate your feedback and are happy to hear that you enjoyed your stay. It is always great to hear that everything was in working order and that our breakfast quality was satisfactory. Great to see that our hotel's proximity to many popular San Diego areas and attractions was a huge plus for you.

We would be honored to host you again the next time you visit San Diego.

Sincerely,
Steven C
General Manager

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Reviewed 26 July 2016

I picked this hotel for its name, price and location. It served us well. The front desk people and the shuttle people were great. The breakfast was more than adequate. The pool was clean and warm.Evan though there are railroad tracks behind the hotel and a lot of families with kids, we heard nothing outside of our room. The only issue we had was with the housekeeper. We left the room ealy one day after breakfast and did not return until 4 for an hour before we left again. She came to clean our room at 4 so I got some clean towels and told her to forget it. The next day there was some confusion but she finally did clean the room but did not empty all of the garbage cans. I would still stay here again.

  • Stayed: July 2016, travelled with family
    • Location
    • Cleanliness
    • Service
Thank oldguy61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve C, General Manager at Residence Inn San Diego Downtown, responded to this reviewResponded 1 August 2016

Thank you for sharing your experience with us.

We are happy to hear that you enjoyed your stay.

I will follow up with my housekeeping team and continue our efforts to consistently resolve challenges and ensure a positive guest experience.

We hope to host you again soon.

Sincerely,

Steve C.
General Manager

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Reviewed 15 July 2016 via mobile

We stayed for two nights at a two room suite and both rooms had one double bed each , which I thought too small for a couple ! Breakfast is complimentary with good options but ends at 9:00 am, which can be deemed early when you are on vacation.
Anyway, in a over view the hotel is very good. There is Free Wi-Fi , parking $20,00 for night and good location - near Little Italy.

Stayed: July 2016
Thank Renata09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve C, General Manager at Residence Inn San Diego Downtown, responded to this reviewResponded 18 July 2016

Thank you for sharing your experience with us.

We appreciate your feedback and I will personally share your comments with our management team and continue our efforts to consistently resolve challenges and ensure a positive guest experience.

I am happy to hear that you had an enjoyable stay and we hope to host you again in the near future.

Sincerely,

Steve C
General Manager

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Reviewed 10 July 2016 via mobile

Super convenient to the airport. It is a beautiful 2 mile walk along the bike path. Also close to the trolley (light rail) and the commuter rail station. A couple of blocks from the bay and little Italy (check it out). Rooms nice as well. Nice job!

Stayed: July 2016, travelled solo
Thank mfish61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steve C, General Manager at Residence Inn San Diego Downtown, responded to this reviewResponded 18 July 2016

Thank you for sharing your experience at the Residence Inn San Diego Downtown.

We appreciate your feedback and are delighted to hear that you had a wonderful stay. We are happy to hear that our location was a plus and that you enjoyed your room accommodations.

We hope to have you back again real soon.

Sincerely,
Steven Coons
General Manager
Residence Inn San Diego Downtown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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