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All reviews penn station front desk hudson yards new york times square great hotel javits center madison square garden midtown manhattan a great stay good size the high line would definitely stay here again would highly recommend this hotel nyc hotels convenient location upon check
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Reviewed 20 October 2018

I stayed here for NAB this week, and I have to say that I was impressed from the second I walked in. The staff couldn't have been more attentive, more professional, or more friendly. Everyone from the doorman to the folks in housekeeping were just fantastic. The folks on the front desk were outstanding. Quick about their business, but not in a rush as to make you feel unimportant, which is nice because they focus on YOU when they're welcoming you to their property. Even when I checked in, the lady I worked with said, "This is going to be your home for the next few days and we want you to be comfortable."

The hotel itself isn't but a couple NYC blocks from Macy's and Target and all'a that. You can walk easily to Times Square & Rockafeller Center for all that hoopla if you want. There's multiple subway stops nearby (34th and Penn Station for one) which are easily accessible if you don't want to blow your pizza budget on cabs. And there's a cool little corner market for random snacks, meals, sandwiches, etc.

Everything about this little gem in the city is great. The gym has PELOTON exercise bikes!!! I was so excited to find a decent gym onsite without having to hoof it to Soul Cycle or get a day pass to a city gym. The cool towels and water are nice touches too. All the weight machines, cardio machines (treadmills, cycles, and rowers) and dumbbells are in excellent condition.

The room I stayed in was perfect. You know how you go to NYC sometimes and the rooms are thimble sized? No. Not here. I had a super clean, king room which was quite comfortable. On entry, there was no dust, the surfaces were perfect. The bed linens were crisp, clean and without stain. The bathrooms are modern decor with nice bronzed fixtures and the shower is glassed in with lights and all the things that make you want to go to your local hardware shop and redo yours at home.

I could go on, but you should stay there when you go to hang out in NYC. ITS WORTH IT. You'll not be disappointed. And ask for Elisha when you check in...such a sweetheart.

afleming20020

Date of stay: October 2018
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank Yoadrienne1971
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Beck, Owner at Crowne Plaza HY36 Midtown Manhattan, An IHG Hotel, responded to this reviewResponded 17 August 2021

Thank you for taking the time to review Crowne Plaza Midtown Manhattan HY36. We look forward to welcoming you back soon. Please feel free to reach out to me directly if you need any assistance in planning your next trip to NYC!

Be Well,
John Beck (John.Beck@ihg.com)
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2018

We have stayed at this property 3 times in the past year and every time we think it can't get any better, it does. The staff knows us by name every time we have checked into the hotel. Our rooms are always perfect with a note thanking us for coming back. The bar/restaurant has a great atmosphere with a great staff. If your planning on coming into the city, we would highly recommend The Crowne Plaza HY36.

Room tip: Suites are limited. Ask for a corner King Size room.
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Frank G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Beck, Owner at Crowne Plaza HY36 Midtown Manhattan, An IHG Hotel, responded to this reviewResponded 16 August 2021

Thank you for your review. We look forward to you joining us again soon!

Be well,

John Beck (John.Beck@ihg.com)
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2018

I would like to thank the General Manager Dieter Schimits and the entire hotel staff at the Crowne Plaza HY36 for their professional and outstanding service. My son, his wife, and I stayed at this hotel the end of September to attend my son's college graduation in Trenton, NJ. The close proximity to Penn station was a real plus during our stay.

The rooms were clean and modern. The housekeeping staff were very efficient and friendly. We enjoyed the restaurant in the evening. The drinks and food were very good. We did not use the restaurant for breakfast. It was an easy walk to most of the sites in Mid-Town Manhattan.

I would like to personally thank Aaliyah and the entire front desk staff for the great service they provided us during our entire stay. I noticed that they treated everyone like a VIP when they checked in, asked for assistance, or had a question.

I look forward to my next stay with ya'll!

Kind Regards, Dan D.

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank gchiker
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Beck, Owner at Crowne Plaza HY36 Midtown Manhattan, An IHG Hotel, responded to this reviewResponded 16 August 2021

Thank you for your review. We look forward to you joining us again soon!

Be well,

John Beck (John.Beck@ihg.com)
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2018 via mobile

Stayed here for one night on a business trip. Walking distance to the train station and several great restaurants too. Received a nice upgrade because I am a member of IHG. Very quiet room and clean. Will definitely be there again.

Date of stay: October 2018
Trip type: Travelled on business
1  Thank Lisa2365
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Beck, Owner at Crowne Plaza HY36 Midtown Manhattan, An IHG Hotel, responded to this reviewResponded 16 August 2021

Thank you for your review. We look forward to you joining us again soon!

Be well,

John Beck (John.Beck@ihg.com)
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2018

The staff is very friendly even if they just greet you on the elevator or in the hallway. Room was clean and new. Loved the amenities. The location is superb for getting any where around NYC. We were attending a show at the Javits Center and it was a short walk down the street to get there, much better than I anticipated. Lots of food options around and other conveniences. We grabbed a drink at the bar before leaving for the Airport and the doorman flagged a cab for us and asked the driver to wait for us which he did for free. Will stay in the future.

Room tip: Although I didn't choose a room on one of their Quiet Zones were were just above and it was always quiet and relaxing.
Date of stay: October 2018
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank Lisa C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Beck, Owner at Crowne Plaza HY36 Midtown Manhattan, An IHG Hotel, responded to this reviewResponded 16 August 2021

Thank you for your review. We look forward to you joining us again soon!

Be well,

John Beck (John.Beck@ihg.com)
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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