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“This is my new favourite hotel in NYC”
Review of Andaz 5th Avenue

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Andaz 5th Avenue
Ranked #86 of 473 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
Reviewed 5 weeks ago via mobile

We had an annual business conference here’s do stayed over. The rooms were very well appointed, and very comfortable, some really nice touches too.. the Loo takes a bit of getting used to as its one of those electric automated ones.

The staff are super helpful.

The food was very very good, both for our conference and in the main restaurant. The location on 5th Ave was excellent too. I would say it’s probably more a couples or business hotel as opposed to a family one.

Stayed: January 2018, travelled on business
1  Thank Stephen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 14 of 2,599 reviews

Reviewed 13 January 2018

Excellent location, great staff and a wonderful all round experience.
We checked in on Christmas night and the staff were very accommodating and helpful. We also had delays due to blizzard and the staff worked with us to stay a further night without any issue. The manager was extremely keen to ensure we had a good experience.
Thank you!

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hyatt Hotels
Thank 190connie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 January 2018

This is a well located hotel and I generally like the rooms, although they are getting a bit tired - light fitting on the wall of the suite we were in was melted, tables chipped and carpet stained.

The room service and housekeeping staff seemed very pleasant. The front desk staff were rude. In check in no help was offered with our multiple bags to the room, the front desk staff barely looked at you when you arrived or departed the hotel and never said hello or goodbye.

One night, we returned to our room to find that the mini bar had not been restocked. As such there was no water in the room. We called guest services to ask if they could bring some water up and were told, “this is guest services, we don’t do that, you need to go to the front desk”. As such we had no water that night.

I stay at Hyatt hotels and in par Iful

  • Stayed: January 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank LegalWill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 January 2018 via mobile

I have stayed here for many years since it opened. It is no longer a hyatt owned property. With this comes several things including higher nightly rates and a change of staff. The rates frankly jumped substantially from last year. At this increase frankly I moved to another property. I can not justify the increase with the issues that do occur. They are more concerned with revenue which translates to people who are VERY loud. I travel on business and value my sleep and this occurred multiple stays and nights. Several of my stays last year the people in the rooms adjacent to mine and or the balcony rooms were so loud you could Year them on the entire floor and below. They were starting to address furniture that was tired and maintenance issues. The staff that plans events I would not deal with due to their unresponsiveness but as I said that’s me. The good is the location and food.

Stayed: December 2017, travelled on business
1  Thank Geekontherun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2018 via mobile

Me and my husband stay at this hotel for one day and we absolutely loved it! The reception is very cool, modern idea. The staff is very nice and helpful! We had a room on 8th floor and the view was amazing - the windows from our bedroom were facing New York Public library. The room was great and very modern! Highly recommended as hotel is very close to lots of major attractions in New York!

Stayed: January 2018
Thank Natalka85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Andaz 5th Avenue

Address: 485 5th Avenue, New York City, NY 10017-6149
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#16 Family Hotel in New York City
#34 Romantic Hotel in New York City
#44 Business Hotel in New York City
#50 Green Hotel in New York City
#71 Luxury Hotel in New York City
Price Range: $428 - $981 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Andaz 5th Avenue 4.5*
Number of rooms: 185
Official Description (provided by the hotel):
Located on 5th avenue at 41st street, Andaz 5th Avenue is in the fashionable Bryant Park area of midtown Manhattan directly across the street from the New York Public Library. Guests will enjoy easy access to iconic New York attractions, like Times Square, Grand Central Station, Empire State Building, Herald Square and the Theater District. For a little retail therapy, we are within walking distance to endless shopping along 5th Avenue and are near subways to take you to other neighborhoods and the outer boroughs. The Andaz experience begins the moment you arrive and are greeted by one of our Hosts, who will check you in via handheld PC. Art work can be found throughout the hotel, whether it's 14-foot murals by Carlos Capelan, which glow like fire through the windows on 41st Street, or our ever-changing tbd Art series on the doors to the bar downstairs. But we don't just want you to look at beautiful things - we want to let you live the beautiful life as well. As part of that promise, we offer amenities like free Wi-Fi, a mini-bar stocked with complimentary non-alcoholic drinks and snacks, and 6,400 sq. Ft. Of event space. ... more   less 
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Also Known As:
Andaz 5th Avenue Hotel New York City

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