Stayed four nights and was pretty satisfied with the stay. It's a smoking hotel, so all of the rooms smell like smoke, the hallway, lobby and elevator smell of it, too. The carpet in our room seemed like it hadn't been cleaned in awhile, but the hotel must have heard this one before because they provide complimetary slippers.
When I first sat on the bed it was like sitting on a block on cement. It was so hard that when I plopped down, I hurt myself. There is absolutely no cushion, no bounce, no movement to this bed. But surprisingly I had one of the best sleeps I've ever had. It's the strangest thing...
The wifi was hit or miss. I asked the front desk to help and they were pretty useless. If you're expecting good customer service, you're not going to find it here. The front desk doesn't have any interest in telling where to go, how to get there, or provide any general information about the property. This wasn't a problem for us since we got in late every night and left really early.
It's a prime location for the price.
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- Also Known As:
- Windsor Hotel New York City