Horrible customer service. They gave me the wrong room in the basement w no bathroom, next to the maids lounge, washers and cots. When I told them it was not what I booked, I was offered $50 a nite. It took me 2 hours on the phone with Expedia to get a refund. They either overbooked or thought they could take advantage of a women. I was appalled and felt I'd been conned. Stay away.
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- Also Known As:
- Windsor Hotel New York City