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Reviews (6,645)
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5,029 - 5,034 of 6,645 reviews
Reviewed 2 March 2013

During my recent stay at The Empire Hotel in New York, two specific individuals stood out from the rest: Chris the concierge and Andrea Pesic at the bar. They were friendly and attentive, which was much appreciated.

  • Stayed: February 2013, travelled as a couple
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Thank Scott C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph R, Manager at Empire Hotel, responded to this reviewResponded 5 March 2013

Dear Scott C,

Thank you for sharing feedback from your most recent stay at The Empire Hotel. I am delighted to see that Andrea and Chris made a positive impact on your experience. We look forward to welcoming you back the next time your travels bring you to New York.

Sincerely,

Joseph Rauer
Assistant General Manager

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Reviewed 2 March 2013

We recently visited the Empire Hotel bar after a Philharmonic concert and had a very nice experience. The server, Heather, was pleasant and engaged us in conversation about our evening. We ended up staying much longer than planned and will definitely go back. If you visit, be sure to ask for their delicious nut assortment.

  • Stayed: February 2013, travelled with friends
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Thank Nancypaula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2013

Everyone was so helpful from the start. We came here on a mini honeymoon and when they found out Jerry from the front desk sent up some proseco which was a wonderful touch! The rooms were very clean and we had a great view. Overall it was the perfect place to stay!

  • Stayed: February 2013
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Thank tpicariello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph R, Manager at Empire Hotel, responded to this reviewResponded 5 March 2013

Dear tpicariello,

Thank for the great comments in your review. I will be sure to share your feedback with Jerry and the front office team. They love to hear recognition from our guests. I am thrilled you enjoyed your stay with us and look forward to welcoming you back to The Empire Hotel soon.

Regards,

Joseph Rauer
Assistant General Manager

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Reviewed 1 March 2013

We have stayed at the Empire before, but this is my first review. First of all, you really can't beat the location, steps away from Central Park, Columbus Circle, and Lincoln Center, plus Subway lines. The evening crowd on the roof is young and happy and loud! The staff is very accommodating and the rooms are neat and clean. My only complaint about this hotel is the bathroom. There is not a full shower door or curtain so that the entire bathroom gets fairly wet when you take a shower. There is also limited space to put toiletries. In my opinion it is not an efficient use of space. However, I'm sure I will stay there again, just be aware of the bathroom situation if that is important to you.

  • Stayed: February 2013, travelled as a couple
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Thank Robin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 February 2013

The lobby has a nice lounge feel to it with the dark colors and high ceilings. Staff was friendly during check in which went smoothly. The rooms are small which is very common in NYC. The room was nice looking and was comfortable. The bed and pillows were okay as far as sleeping goes. The AC was okay and kept the room pretty cool. Nice location due to its proximity to Fifth Avenue and Central Park. This hotel is right on par with the many other average hotels in NYC.

  • Stayed: June 2012, travelled on business
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1  Thank AlexanderDelarge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph R, Manager at Empire Hotel, responded to this reviewResponded 5 March 2013

Dear AlexanderDelarge,

Thank you for taking the time to post a review on Trip Advisor. It is great to hear that your room was comfortable and our staff was friendly and efficient. It was a pleasure to host you on your business trip. I hope we have an opportunity to welcome you back to The Empire Hotel. Thank you for staying with us.

Sincerely,

Joseph Rauer
Assistant General Manager

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