We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“I loved looking out my windows at Times Square”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Crowne Plaza Times Square Manhattan
Ranked #203 of 473 Hotels in New York City
Certificate of Excellence
Reviewed 18 February 2012

I'm so used to NYC hotels that have no view or a view of another hotel room, that when i opened the curtains in my room I just staired out at the scene for quite some time. From my bed, i could see the lights of Times Square and the Empire State Building. And that bed was very comfortable and the room was a nice size and well appointed. Everything was clean and well kept. The tub appeared to have had some anti slip affixed and then removed - the result of which appeared and felt under foot to be lumps of plaster. Not bad for showering but damn painful if you were taking a soad. Overall nice place in a great location.

Room Tip: I had a corner room that looked south down broadway and west across it. Those corners end in 01, so...
See more room tips
  • Stayed: February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 8020workfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (10,115)
Traveller rating
Traveller type
Time of year
Language
  • More languages

6,429 - 6,433 of 10,115 reviews

Reviewed 17 February 2012

This hotel is in an excellent location right on Times Square, the staff are friendly and helpful, it is modern and very clean. The rooms are very good, the bed is comfortable. The room had a safe and tea/coffee making facilities, the only thing missing was a small fridge. I would definitely recommend this hotel.

  • Stayed: February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank FloJo654
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2012

My wife & I have just had a wonderful holiday in NY & stayed in a wonderful hotel. The rooms are very well appointed & have slept in what is probably the most comfortable bed in the world!!!!
The people who work here are obviously very well engaged - nothing is too much trouble & the food at breakfast is first class.
If you are looking for a hotel to stay when in NY then look no further - we too are cautious about comments or referrals on line but have faith - this hotel is a real gem!

Room Tip: Corner room on high floors
See more room tips
  • Stayed: February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Philip L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2012

Upon valeting my car on our arrival day the attendant inspected the vehicle to ensure their was no damage to our car. He made it known that our car had a couple scratches on the left said. I said yes and that it was something I have done. He marked it down on paper. After our two night stay at the Crowne Plaza Hotel we asked to have our car brought up to us. Let me make it known that we left it parked in the hotel garage the entire weekend we stayed in NYC. After the attendant brought up our car I noticed my right rear bumper. It had an enormous significant scratch/rub on the bumper. I instantly called over the attendant. He argued with us that he did not do it. I stated that my car was not like this prior to entering the parking garage that friday night that we arrived. He called us in the office to get a "claim" slip and continued to give us a hard time saying that they didn't do this. I told him I would call the police to file a report. We did call the police and notified the security at the hotel. I was assured by hotel security staff that if I did not get anywhere with the parking company after I filed my claim to call them back and they would help take care of it. My husband called the claim number on Monday after we returned home. The woman who answered said it would take up to five days to receive the claim and that she would call back. She did not. That Thursday my husband called again and the woman told him that our case had been closed due to the attendant at the parking garage stating that he was not responsible for the damage done to my car. He was outraged at what she had said. He told her that we had pictures that we had taken before we left the parking garage that day. She said that if we sent the pictures to her to review that they would again open the case and call us back. In the meantime I called the hotel security again to assure me that they could help me get this claim going along since the security man at the hotel took down all my information and filed a report with the hotel regarding this incident. Needless to say I was not confident in the response I received from the security man that I spoke to. I was told prior to leaving the hotel not to worry that they would take care of me and upon speaking to them today I feel as though they are giving me the run around. I am uneasy about this entire situation as I feel as though they have been playing games with me. Please, if you plan on staying at this hotel think twice regarding the parking arrangement. I have a fairly new vehicle and they did damage my car and tried to cover up the damage. I advise people to be cautious and if you do park your car here request copies of the vehicle report upon your car entering the garage. Maybe even have them sign off on it. I do not have any paperwork to cover myself at this point and may lose money on this. Perfect way to ruin a great weekend in NYC!!!!!!! BE AWARE!

  • Stayed: February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Kevin N Kellie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded 2 March 2012

Please accept my apology again for the situation you are dealing with, I certainly understand it is frustrating. It is unfortunate the hotel does not own or operate the valet service and garage in the building. I hope our security team has been helpful in assisting you with your claim. If we can be of further assistance, please reach out to me directly.

Kind regards,
Gerry Hughes
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 February 2012

Booked this hotel via hotwire for 2 nights in February 2012. The location is convenient for tourists—close to everything, including a subway stop, and it's easy to find because you can't miss the Hershey's Chocolate signs on the building next door.

We had a standard 2 double-bed room on the 39th floor. The beds were comfortable. The heat doesn't go below 68° F, which we found a bit warm for sleeping.

One bank of elevators are express to the 26th, so we never waited very long for an elevator or to get to the lobby.

The walls of this hotel are thin, we could hear the couple in the room next door chatting and, later, having sex. Alas, the TV's digital signal was often out, and a number of the channels were analog, so we weren't able to use the TV as a privacy buffer.

As with most business hotels, you have to pay for wifi ($15/day) and to use the gym.

The front desk was backed up Friday morning when we were checking out, otherwise the service at the hotel was prompt and cheerful.

Overall, I'm not sure I'd stay here if I was paying full price, but it was a deal for less than $125 a night!

  • Stayed: February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MrsJRI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded 2 March 2012

Thank you for your candid review. Please accept my apology for the TV issue you described. We have addressed this issue and hope you will return on a future trip to NYC.

Kind regards,
Gerry Hughes
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
Hilton Garden Inn Times Square
Hilton Garden Inn Times Square
#142 of 473 in New York City
7,531 reviews
Midtown
DoubleTree Suites by Hilton Hotel New York City - Times Square
DoubleTree Suites by Hilton Hote...
#186 of 473 in New York City
8,415 reviews
Midtown
Millennium Broadway New York Times Square
Millennium Broadway New York Tim...
#307 of 473 in New York City
5,629 reviews
Show Prices
Show Prices
Show Prices
Midtown
New York Marriott Marquis
New York Marriott Marquis
#182 of 473 in New York City
11,571 reviews
Midtown
Hyatt Centric Times Square New York
Midtown
Room Mate Grace
Room Mate Grace
#74 of 473 in New York City
1,182 reviews
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Times Square Manhattan? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, between 48th and 49th Street, New York City, NY 10019-7406
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#79 Family Hotel in New York City
#92 Romantic Hotel in New York City
#145 Business Hotel in New York City
#147 Luxury Hotel in New York City
Price Range: S$254 - S$607 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Official Description (provided by the hotel):
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you've come for a meeting, you'll benefit from the new tech-friendly environment. If you're here for an event, you'll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Ctrip TA, IHG, Agoda, TripOnline SA and HotelQuickly so you can book your Crowne Plaza Times Square Manhattan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing