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Reviewed 17 October 2017 via mobile

The Crowne Plaza is an oasis of calm right in the hustle and bustle of Times Square. It is an easy walk to many Broadway theaters, including Hello Dolly, Phantom of the Opera, Lion King, and School of Rock. My wife dropped her credit card on the floor when leaving the room, and we returned to find it on the bed. Our stay was awesome. We will go back.

Stayed: October 2017, travelled with family
Thank Reallyifimust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded 17 October 2017

Thanks for the wonderful review!

It's fantastic you had such a lovely experience with us. We're thrilled you enjoyed our prime location as well as the service provided to you. That's what we like to see! We're looking forward to sharing another amazing experience with you soon!

Have a beautiful day!

Warm regards,
Alex K.
Social Media Manager

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Reviewed 17 October 2017

We had a great room, did hear some sirens at night, but it didn't really bother us. Room was always clean, and nicely appointed.
The Breakfast Buffet is well worth the extra dollars! Always had a nice selection of fruit, eggs, bacon, sausage, and wonderful pastries! And, the coffee was excellent, as well.
Great way to start your day!
I strongly recommend this hotel, and would stay here again!

Room Tip: Corner rooms had a nice view of Times Square, and Broadway!
  • Stayed: October 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank flyinghigh2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded 17 October 2017

Thank you for the great review!

We're thrilled to hear that you had a great stay with us! It's wonderful that you loved our central location so much! We'd love to see you again soon so we can share an even more positive experience with you.

Have a stellar day!

Warm regards,
Alex K.
Social Media Manager

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Reviewed 16 October 2017

Have stayed here a few times, most recently in Mid October. Folks in the hotel are very nice. It is a busy tourist hotel, not a place for a quiet business stay. This is as you might expect given it's location near Times Square. Had a couple of issues with a clogged sink and the bathroom vanity not being very clean at check in. All was nicely handled by staff.

Room Tip: Get away from the noise of the elevators!
  • Stayed: October 2017, travelled on business
    • Value
    • Location
    • Service
Thank Georgesec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded 17 October 2017

Thank you for the feedback, George.

While it's great you enjoyed your time with us so much, we regret that some of our services didn't meet your expectations. We hold ourselves to a higher standard so we'll be sure to discuss your feedback with our team moving forward.

We look forward to hosting you again soon for a more positive experience.

Warm regards,
Alex K.
Social Media Manager

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Reviewed 16 October 2017 via mobile

The hotel location is awesome! You have Time Square a few minutes up and the subway around the corner. The room was very nice and the bed was comfy. They have a cafe in the lobby if you want to grab something to go. I would suggest if you want a view ask for anything above the 15th floor.

Stayed: October 2017, travelled as a couple
Thank sexyFiat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded 17 October 2017

Dear Guest, thank you for leaving us a 5 out of 5 rating! We're so glad you were able to enjoy our accommodations and excellent location. We look forward to seeing you again soon so we can share another exceptional experience with you!

Warm regards,
Alex K.
Social Media Manager

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Reviewed 16 October 2017 via mobile

From the moment we checked in, our 5 day stay was fantastic. It was obvious that creating a positive customer experience was job 1 and they delivered. The breakfast team really did a great job starting our day with a warm welcome and great food. Our room was clean and comfortable. Huge thank you to all our friends at the Crowne Plaza in Times Square.

Stayed: October 2017, travelled as a couple
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaTimesSq, General Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded 17 October 2017

Thank you for the 5 out of 5 rating!

We're thrilled to see how much you enjoyed staying at Crowne Plaza Times Square. We look forward to hosting​ you again in the near future! Thank you again for sharing. Have a terrific day!

Warm regards,
Alex K.
Social Media Manager

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