Stayed at Crowne Plaza in Washington DC few years ago and wow what a great hotel, room, bed,bedding,...etc etc.....I was excited about staying here and getting same comfortable room ...we live locally and on occasion go to NYC for shows, so for treat and Christmas present to ourselves we decided to stay overnight....room was ok....nothing special except for,chipped ,cracked tub which should have been fixed immediatelly..., but what got me was...
#1..the teenie tiny pillows.... after coming back from dinner at about 8 , I called down to please send me up 2 more pillows as there was no way I could sleep with these baby pillows...Curt answer was,"we"ll see what we can do...???!!!! ......no-one showed.......((BAD for a review))
#2...HOT...ugh thought it was August ....turned fan on cool high and nothing but hot air all nite....needless to say i didnt sleep. so we got up at 5 am...showered, went outside in dark, found breakfast and checked out to never come back again....i did read many good reviews (( lucky folk)) but the bad ones all seem to be bad hospitality...Dont know if the pillows that belong in room were missing but when i was in Wash. DC we had 6 pillows on bed and in closet otherwise their Desk clerk there fell over themselves to help out.......Checkout never asked how everything was and my husband just wanted out.....sorry Crowne Plaza but my money is important to me and i will go back to The Hiltons again next time....PS call Washington DC and learn some Hospitality and manners!!!
- Official Description (provided by the hotel):
- Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you've come for a meeting, you'll benefit from the new tech-friendly environment. If you're here for an event, you'll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Times Square Manhattan Hotel New York City
- Crowne Plaza Hotel Manhattan
- Crowne Plaza New York City