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Traveller rating
4,771
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659
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176
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All reviews times square pigalle restaurant great location new york fire station central park around the corner restaurant row within walking distance would definitely stay here again business center few blocks corner room by nyc standards would highly recommend this hotel big apple broadway
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Reviewed 28 November 2021 via mobile

The Hilton website for this hotel
needs updated. It does not have an on-site restaurant. I booked an AARP rate with “breakfast included.” The rude front desk staff denied the breakfast inclusion, and after calling Hilton Honors corporate office I was granted a $10 per person daily credit at the “pantry” of the hotel. Although Hilton corporate agreed with me and opened a complaint file, it’s unlikely it will be resolved. Beware the rate you are booking because I paid a higher rate for breakfast, but this hotel doesn’t have the ability to offer it.

Date of stay: November 2021
Trip type: Travelled as a couple
1  Thank RNTessie
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 28 November 2021 via mobile

Ideally situated and a fair price given its location. Rooms are clean, good soundproofing which is needed in this busy city. Very clean and everything you need for a business trip or short holiday stay over. No printing service which is a miss, particularly in COVID times when it is advisable to print travel documents. Very busy but well organised. Recommended

Date of stay: November 2021
Trip type: Travelled on business
1  Thank Rynorman
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 28 November 2021 via mobile

I stayed here on the 7th floor for a 5 day solo trip before Thanksgiving so I could enjoy the pre Christmas decorations and markets. The location is central and near subways. The king bed was great with soft cotton sheets. Bathroom and counter space was small. Liked the fridge. The room size was decent. Negatives: the hotel could use a refresh. The reception staff could be a bit friendlier and remember to thank Hilton Honor members for their membership. The hotel is right next door to a fire station if noise bothers you. In the evenings it took a good 5 minutes for the water to even get hot. I’m not sure that I would stay in this Hilton property again.

Date of stay: November 2021
Trip type: Travelled solo
1  Thank mango_eater
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 27 November 2021

The worst experience ever
I took my son for his birthday to New York , we got this hotel close to Time Square, very small rooms , very small bathroom
And it was very cold I put the heat on 80 and was still cold , called the front desk 4 time to get more Blanket and the guy brought only one he was very rude and said sorry we don’t have blankets we paid over $300 per night and the breakfast was disgusting

Date of stay: November 2021
  • Trip type: Travelled on business
    • Value
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Review collected in partnership with Hilton Garden Inn
Thank abdalla31
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 27 November 2021

We spent 5 nights here the week of Thanksgiving. Friendly, helpful staff and clean hotel! The location was great. We had 4 shows and everything was within walking distance. Would definitely stay here again!!

Date of stay: November 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Valleah
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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