Day 1 - sink was clogged. Returned to room to find clogged had been removed and left floating in an unflushed toilet bowl.
Phone in room dead - no dial tone. never fixed.
Very slow internet. Pretty sure the sheets weren't fresh.
Day 3 - asked for change for a $10 to leave tips. Front desk person holding a stack of $1s in her hand (at least 50) would only give me 5 ones and a five. Said she needed manager approval for more than that and he wasn't in yet.
Returned to room (out from 8-4:30) and no housekeeping had come. Complained to front desk and was assured it would be done. left for dinner. Came back, still no housekeeping (7pm) Then couldn't get back in room as key had stopped working, Same thing for guests in 2 other room at same end of hall. took 2 additional trips to front desk to get a working key.
Day 4 checked out early. I had had enough
I rarely stay at Sheratons and now I remember why.More
- Free Wifi