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All reviews boutique hotel continental breakfast yogurt within walking distance center city few blocks small hotel great boutique wine bar independence hall corner room the breakfast area staff was very friendly and helpful historic sites reading terminal market philly parking
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Reviewed 9 December 2020

We used this hotel because it was near to the Center City hospitals where we had an appointment. Parking was two blocks away, but a clean and safe garage so I was happy. The hotel staff were very solicitous to our comfort and needs being met as well as cleanliness. We were initially booked into a smaller room, but advised that if it didn't meet our needs, they could easily move us, and they did move us into a nice corner room with a smile. All the staff were exceptional. We will stay here again on future trips.

Room tip: Corner room had a lot of space, the hallway ones were smaller if you have two people with you.
Date of stay: December 2020
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    • Sleep Quality
    • Service
3  Thank wahoonfp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
David Brouse, General Manager at Alexander Inn, responded to this reviewResponded 9 December 2020

How very thoughtful...we appreciated your kindness and were pleased to meet your needs while in Philadelphia. Please let us know if we can be of service at any future time. We welcome you with open arms.

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Reviewed 30 November 2020 via mobile

My wife and I love boutique hotels, therefore we chose the Alexander Inn over the more sizable hotels in central Philadelphia. It’s saving grace was the young gentleman checking us in because it was downhill from there even though we benefited from a room choice based on his knowledge. In short I’ll limit it to 3 downsides.
1. The bed had the hard rubber consistency of a trampoline, including its bounce
2. Breakfast featured a Jimmy Johns breakfast biscuit advertised by a picture poorly ripped from the product’s cardboard box
3. It’s decor is very, very tired

I see it generally gets good ratings. Each to their own I guess

Date of stay: November 2020
Trip type: Travelled as a couple
2  Thank jaggertravel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
David Brouse, General Manager at Alexander Inn, responded to this reviewResponded 1 December 2020

Thank you for your comments. Direct guest feedback is greatly appreciated. Although we anticipate exceeding expectations of our guests on a consistent level, we clearly missed the mark here for your stay. We thank you for your patronage. Although third party booking sites have become the norm for many and offer both speed and efficiency, they zero personal contact. Might we suggest a simple call to your hotel of choice. That call could provide a much needed first hand, knowledgeable response to concerns you may have and the amenities you seek. Thank you again for your patronage.

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Reviewed 27 November 2020

We've stayed before , and will again! Location first rate, lovely rooms, cooperative staff. We had to postpone our upcoming trip.
Staff was wonderful about it.
Love the fact that you can actually walk from the train station.
Reading Terminal also close by for delicious food.

Date of stay: November 2020
    • Location
    • Cleanliness
    • Service
1  Thank rdonlan329
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
David Brouse, General Manager at Alexander Inn, responded to this reviewResponded 28 November 2020

....so sorry you had to postpone your visit! We greatly appreciate the feedback and look forward to your return. Stay safe and well and enjoy the holiday season!

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Reviewed 29 October 2020

I stayed in a twin room that was just perfect for one. It was very clean and comfortable, with three windows in a bay arrangement. The ice machine and fitness center are in the lower level, and breakfast is served continental style with fresh fruit, boxed cereal, and wrapped pasteries. I would stay here again.

Date of stay: October 2020
    • Location
    • Sleep Quality
    • Service
2  Thank Katherine K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
David Brouse, General Manager at Alexander Inn, responded to this reviewResponded 7 November 2020

Many thanks for the very kind review of our Inn. Your feedback is deeply appreciated. We're glad that you enjoyed your stay with us and look forward to your return.

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Reviewed 19 September 2020 via mobile

We had the option between this quaint little hotel and the very nice Marriott, at a smoking deal of the same price. We chose this adorable property based on photos and reviews, and we were not disappointed. Our reservationist was nervous that myself, my 14 year old, and my 1 year old would not fit in the small room, but there was more than enough space. The front desk agent even brought us a crib when I forgot my pack n play.
The staff was all so great and accommodating. They seemed like they enjoyed being there and genuinely enjoyed helping guests.
My daughter and I used the workout facility and the computers at night. The equipment was surprisingly modern and updated. The breakfast was a little different due to COVID, but we reserved a time and had no problems. My kids weren’t ready to come down quite yet, so the gentleman at the front desk brought me a wicker tray and let me load it up for the kids so I could let them eat in their room.
I’m used to a memory foam mattress, and the mattresses here are more stiff, but it actually felt wonderful on my back after spending the day walking around.
The location is perfect. As other reviewers pointed out, it’s right in the middle of everything. We walked to a few parks and the splash pad at the capitol building, and to the huge Macy’s, which was the first department in the US.
I would definitely stay here again, alone or with my family. I highly recommend this property over any chains. You can stay at a Doubletree anywhere, The Alexander is a true Philly experience.

Date of stay: September 2020
Trip type: Travelled with family
2  Thank Keepmovingfwd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
David Brouse, General Manager at Alexander Inn, responded to this reviewResponded 1 October 2020

Thank you for your kind words and review of our Inn. We are quite pleased that you enjoyed your stay while visiting Philadelphia. If we may assist with any future lodging needs, please don't hesitate to call upon us.

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