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Traveller rating
335
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All reviews rittenhouse square great location motion sensor lights toilet room grab and go center city great stay corner suite valet parking city view would stay here again walking distance beautiful hotel across the street central location enjoyed my stay per night
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Reviewed 18 June 2021 via mobile

Excellent hotel - really enjoyed my stay made even more special by the lovely attentive staff! Do pay the extra to enjoy the view in the higher rooms - it’s worth it! Lovely toiletries and luxurious bathrobe provided as well as a Dry Bar hairdryer! I was having a work out by Zoom with my PT and a member of staff kindly provided a yoga mat - really appreciate that attention to detail. The lovely ladies on the front desk, Angie, Jen and Kaitlin were excellent and certainly go the extra mile especially when I had to amend my booking. Great central location and of course great views. The hotel was extremely clean, fresh and new. This is definitely my new go to place in Philadelphia. Thank you so much for looking after me!

Date of stay: June 2021
Trip type: Travelled solo
1  Thank Propertiesbeauty
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jeanine Egli, Sales at Hyatt Centric Center City Philadelphia, responded to this reviewResponded 21 June 2021

Thank you for staying with us. We appreciate your feedback.

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Reviewed 17 June 2021 via mobile

We loved this hotel. It is in a great location(except for parking) People working there are fantastic. Noelle at the front desk was great- gave us a really good restaurant recommendation (Estia), was thoughtful in assigning our rooms, and helped us with holding luggage after check out while we had lunch. The decor was modern and it had a big tv and convenient fridge. Beds were also very good. The sweatshirt robes looked cozy but I didn’t get a chance to try. Toiletries were a nice smelling hornet based product. Highly recommend if you are traveling to Philly!

Date of stay: June 2021
Trip type: Travelled with family
1  Thank margrett2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jeanine Egli, Sales at Hyatt Centric Center City Philadelphia, responded to this reviewResponded 21 June 2021

Thank you for staying with us. We appreciate your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2021 via mobile

Stayed at the Hyatt Centric Center City Philadelphia for 1 night booked on the Hyatt Night In special rate/package.

When booking on this particular rate - the room was a corner suite (premium suite at this property) and included early check in (8AM), late check out (5PM), free valet parking (normally $58), and a 3 course dinner and bottle of wine served to your room.

Leading up to our stay, I was in contact with the assistant operations manager, Kaitlin, to select our dinner meal and time preferences. I asked if there was anything special that I could arrange since it was my husband’s birthday. She asked if I had anything in mind - I told her I was thinking some balloons/decorations in the room. She responded to consider it taken care of.

We checked in a little after 11AM and we’re informed we had been upgraded to the Presidential suite! Woo!

I’m pretty sure there is only 1 presidential suite in the hotel and it is the largest room available. I am also pretty sure it’s the only room that has a balcony, although there is no furniture on it. There was a Happy Birthday banner and some balloons waiting for us when we arrived! We definitely felt welcome and well taken care of right away. The suite was comfortable and everything felt very new.

Overall I think this package was an excellent value for what we got out of it. The hotel location in proximity to Rittenhouse Square and a lot of other city attractions was great and all our staff interactions were extremely competent and pleasant. Would definitely recommend!

Date of stay: June 2021
Trip type: Travelled as a couple
1  Thank thedetails1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jeanine Egli, Sales at Hyatt Centric Center City Philadelphia, responded to this reviewResponded 21 June 2021

Thank you for staying with us. We appreciate your feedback.

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Reviewed 11 June 2021

The Hotel is a great location, very clean and the staff is very helpful and responsive. The view from our city view room was spectacular. The only qualm we had was we were not aware the valet parking was a separate charge / NOT included with our stay and was ~$60 a day plus tax, which wasn’t a great surprise, but understandable for the location. Just wish we knew!

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank deermask
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jeanine Egli, Sales at Hyatt Centric Center City Philadelphia, responded to this reviewResponded 21 June 2021

Thank you for staying with us. We appreciate your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2021

Was very impressed with the Hyatt Centric Hotel. Rooms were very clean, spacious and bed was wonderful to sleep in. Staff was incredibly nice & helpful. We plan on staying here again when visiting our son in Philadelphia. Highly recommend.

Date of stay: June 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
1  Thank verlistefan1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Jeanine Egli, Sales at Hyatt Centric Center City Philadelphia, responded to this reviewResponded 21 June 2021

Thank you for staying with us. We appreciate your feedback.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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