Located across the street from the Convention Center this has become my “go to” hotel. It’s very quiet during day and night. Friendly staff and clean rooms add to the ambience. Some have called the area ‘seedy’ but I’ve never had problems getting around safely.
And now that I know that Nom Wah, located a few doors down, is a top notch dim sum restaurant, I’ll continue to stay here when in Philly.
Booking.com
Booking.com
I came to Philly due to having to take my anesthesia boards early in the morning. From the moment I walked in, I felt welcomed! I was given awesome suggestions for lunch/dinner in the area which warmed the belly! haha. My room was comfy and clean and the location is the best due to be central to everything. Most importantly, Nadira S. and Denee W. made my stay memorable! When making small talk and me telling them why I was in the area, they wished me well, and did what they could to make me feel comfortable to allay any anxiety and make sure I did well! I can't thank them enough and they will always be remembered for their kindness for my big day. And yes, I passed! Thank you Nadira and Denee! Stellar customer service is worth its weight in gold and will make or break facilities. I would definitely stay here again.
Jake at 1301 was very helpful and patient at 2:30 AM. I needed bandaids for my knees and Jake was very quick to offer me a variety of them, in case I needed extra for later or a specific kind for my specific cut. This location could do better with the return of cable access.
My family and I booked 2 rooms for the July 4th weekend. The only reason we ended up at this hotel is because where I usually stay was closed for July. While the staff members were nice, this hotel is of poor quality. There are numerous homeless people right as you exit the hotel. There were some questionable guests entering and exiting the hotel and just hanging out in the lobby area, none of them wearing masks. I think they house people in need of temporary shelter at this hotel. If that's the case, this should be disclosed to other guests. I did not feel safe at all leaving my room alone.
The room I was given was not as clean as it should be, considering they have the audacity to charge $150 a night. There was a hair on the microwave, smears on the walls, a stain on the sofa and grease stains on the mini fridge. I basically had to clean and sanitize the room myself when I got there. There was no tea/coffee maker in the rooms. Due to covid, there was no breakfast buffet, not that I would have eaten there, In lieu of the buffet, they offered a brown paper bag breakfast containing a bottled water, muffin, granola bar and a fruit cup. There were remnants of a "blunt" in the elevator when we were leaving. A young lady came on to the elevator with us carrying her bags wearing a tank top and underwear only. She did not have a mask on.
The fire alarm went off at 2am on July 4th of my stay. We had to exit the hotel. No staff members came out to give instructions on what we should do. We had to go ask what was going on. We didn't even get a straight answer until about 8am when we asked the staff. Apparently, someone was smoking marijuana, got high and pulled the fire alarm. Smoking in the rooms is against the hotel's policy but the staff member just brushed it off saying "we tell them not to but they do it anyway". They need to ban guests that act this way. I will never book a room here again or advise anyone to stay here.
I was in town for one night for an early morning doctor's appointment. With COVID running our lives, I was a little nervous to stay in a hotel. However, the Hampton Inn was excellent. Social distancing protocols in place in the lobby and elevators. All doors are sealed to show that they have been cleaned. The room was comfortable and quiet all night. It's a great location, right near the Vine Street Expressway and near Reading Terminal. I will definitely stay here again.
First time ever staying here. Conveniently located next to the Redding Terminal and if you are a “foodie” that’s a good thing! Although the hotel was operating under Covid rules the front desk people were always there and very friendly. The room was spacious, bed nice and good selection of pillows. Work table a little funky though as the chair was way too low.. TV had just the right amount of channels plus the remote was easy to use. Thx bathroom nice and hot water plenty!! Great pressure too. Very clean. Free parking right down the street. I snagged this room for under $100. Excellent!!
