I have been traveling to Philadelphia for business several times within the past few months. I was hesitant at first with the bad reputation that Philly has gotten lately on crime etc. The first time I checked in, Marc, Aaron and Rock were immediately offering assistance, recommendations for food, directions etc. They were each extremely helpful, friendly, accommodating and made me feel completely comfortable. I have come back and stayed several times since and feel welcomed and safe by them every time. I cannot say enough how much their smiles and friendly professional manner has been appreciated! Thank you again to Marc, Aaron and Rock.

One of the worst plumbing and shower experiences ever, sadly endured for 11 days. Hot water only comes out of pipes after running for 10-15 mins, and no guarantee if it will stay on - interchanging hot, then cold, scalding hot, ice cold for the most annoying longest showers ever.

No full shower door or curtain, just that half glass crap, so you’re even colder if not standing directly under the intermittent scalding hot or ice cold water, and of course the floor of the bathroom is soaking wet from all the water that pours out because of the half shower door. Shower head had to be replaced, but the fixture was not the right size, so the shower head just kept falling off. They use those hand-held shower heads on the cord, not just a traditional freakin shower head.

There’s also no protectant on the base of the tub, so slipping is an immediate danger, it’s incredible slippery when soap gets down on the floor of the tub.

The complimentary breakfast was pretty good and the staff was nice, and the kitchen was decent enough to cook in, although the fixtures and paint throughout is very shoddy work. Definitely not as nice as the pics paint it out to be. The gym is pretty well equipped, lots of good size dumbbells, but the machines need to be serviced and there are roaches crawling around the floor of the gym.

Great location! Great staff, good rooms for a city hotel. Very convenient location for sightseeing and public transportation. Breakfast was very good. Staff incredible, made my stay feel welcome and safe. Can't wait to go back!