I would do everything that I can as a consumer to let people know about Reservation Desk. I went on the Internet to book Holiday Inn Express at the Kansas University Medical Center for three days September 1, 2, 3. The price quoted was roughly $145 per night. You did not tell me what the total would be until I click on my credit card and found out.
Check-In:September 01, 2022 (3:00 PM - anytime)
Check-Out:September 04, 2022 (12:00 PM)
Nights: 3
Guests: kenneth wertzberger, 2 Adults
Rooms:1
Cancellation Policy
Customer Name:Kenneth Wertzberger
Customer Email:neepane@sunflower.com
Customer Phone:7858420611
Subtotal:$432.00
Taxes & Fees:$283.72
Service Charge:$14.99
Total Cost: $730.71
Billing Name:Kenneth Wertzberger
CC Type:Visa
CC Number:XXXX - XXXX - XXXX - 6958
I learned then that you charge me $283 tax and “fees” on a bill of $432. 65%!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I tried to call your 800 numbers but they would not help me.
I made a call to the hotel directly. They said that people have being scammed like you did. So I went on the Internet to find out what the other booking services were charging.
Booking.com was $145 a night
Priceline was $145 a night
travel city was $145 a night
Orbitz was $145 a night
kayak was $128 per night
But all of the services showed what the total would be.
They all charge a nominal service fee and tax. Total for kayak was $521, total for Priceline was $513 total...I would do everything that I can as a consumer to let people know about Reservation Desk. I went on the Internet to book Holiday Inn Express at the Kansas University Medical Center for three days September 1, 2, 3. The price quoted was roughly $145 per night. You did not tell me what the total would be until I click on my credit card and found out.
Check-In:September 01, 2022 (3:00 PM - anytime)
Check-Out:September 04, 2022 (12:00 PM)
Nights: 3
Guests: kenneth wertzberger, 2 Adults
Rooms:1
Cancellation Policy
Customer Name:Kenneth Wertzberger
Customer Email:neepane@sunflower.com
Customer Phone:7858420611
Subtotal:$432.00
Taxes & Fees:$283.72
Service Charge:$14.99
Total Cost: $730.71
Billing Name:Kenneth Wertzberger
CC Type:Visa
CC Number:XXXX - XXXX - XXXX - 6958
I learned then that you charge me $283 tax and “fees” on a bill of $432. 65%!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I tried to call your 800 numbers but they would not help me.
I made a call to the hotel directly. They said that people have being scammed like you did. So I went on the Internet to find out what the other booking services were charging.
Booking.com was $145 a night
Priceline was $145 a night
travel city was $145 a night
Orbitz was $145 a night
kayak was $128 per night
But all of the services showed what the total would be.
They all charge a nominal service fee and tax. Total for kayak was $521, total for Priceline was $513 total for the holiday in website itself was $490 and the total for Orbitz was $515. The rest were similar. Except yours. You charge $283 over and above the room prices for the three nights.
I’m going to scream this all over the Internet as best that I can. It’s only with people who are the consumers fighting against the scams and fraud that we will get a hold of this.
I also will look into consumer organizations.
Kenneth WertzbergerMore
Show less