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Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area
Ranked #8 of 134 Hotels in Jacksonville
Certificate of Excellence
Reviewed 4 weeks ago

Hotel was VERY clean! Staff was very friendly! We will DEFINITELY be staying here for all future trips!! Very kid friendly, breakfast was very tasty and had different selection each morning! Our FAVORITE hotel in Jacksonville!!

  • Stayed: January 2018, travelled with family
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Review collected in partnership with Hampton
Thank christieb2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area, responded to this reviewResponded 4 weeks ago

Thank you so much for taking the time to write! We value your feedback, as it serves to identify areas wherein we may improve upon the quality of service we offer! It is your voice that directs our efforts, and gives the most true appraisal of our performance! Thank you again for taking the time to write, and know that your words are shared with each member of our team. We look forward to another opportunity to serve you again very soon! Thank you again! Ben Murray, General Manager, Hampton Inn by Hilton @ Jacksonville's Mayo Clinic

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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9 - 13 of 578 reviews

Reviewed 10 January 2018

I cannot brag about the staff at this hotel enough!

The entire staff are amazing and make the stay so much better for those that are needing to visit the Mayo Clinic. They are the best! Warm, friendly and not afraid to strike up a conversation when they have time. They also take the time to make sure you are taken well care of while there.

  • Stayed: January 2018, travelled on business
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Review collected in partnership with Hampton
Thank davidgC8217JA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area, responded to this reviewResponded 12 January 2018

WOW! Thank you for the kind words! It is such a joy being in a position to have an uplifting affect on ones guests, and we strive achieve that result every day. We could not be more pleased that you have felt our efforts sufficient to warrant such high praise. Thank you again! Ben Murray, General Manager, Hampton Inn by Hilton @ Jacksonville's Mayo Clinic

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Reviewed 1 January 2018

Great staff very helpful. Room was clean and bed was very comfortable. Complimentary breakfast options and quality of food were great. Check in and check out were easy and fast. I recommend this hotel

  • Stayed: December 2017, travelled as a couple
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Review collected in partnership with Hampton
Thank Sandy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area, responded to this reviewResponded 3 weeks ago

Thank you so much for your feedback! We truly enjoy hearing when our efforts have a positive impact on our guests time with us! Our desire is to see your expectations not simply being met, but exceeded every time, and our focus is on achieving that goal. Thank you again for taking the time to write, and we hope to see you again very soon! Ben Murray, General Manager, Hampton Inn by Hilton @ Jacksonville's Mayo Clinic

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Reviewed 26 December 2017

Hotel room clean, staff during our stay friendly and accommodating. Exactly what the Hampton has always been. UNTIL I checked my credit card after returning home to find holds on my account amounting to nearly 3-1/2 times what we were charged for our room. A call to the hotel left me with more questions, especially since I was told they typically place a hold of about $20 over the actual charge for miscellaneous charges. That would have been OK with me...but NOT 3-1/2 times. So I asked to speak to the Manager. I was told he was not in. I asked that he call me when he gets back. I then received a call from the Manager yelling at me for interrupting his holiday with his family! He told me if I wanted his help with something I better talk fast! Of course, I was shaking after his shouting at me and finally just hung up. Definitely not an experience I want to duplicate. Ranked service Terrible only because of the service I received after we returned home. Otherwise would have been Excellent.

  • Stayed: December 2017, travelled with family
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Review collected in partnership with Hampton
Thank Anne5016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area, responded to this reviewResponded 27 December 2017

Thank you for taking the time to respond! It is our goal to deliver the highest standards to our guests with every visit, and I would like to apologize for failing to exceed your expectations in that regard. I did want to speak with you in further detail regarding your comments for clarification, and to that end reached out to you this morning, and enjoyed our conversation very much. I would like to offer my thanks for your understanding regarding the inconvenience you experienced. Of course our desire is to see all of our guests satisfied, and their feedback is the barometer we use to measure our success in that venture. Thank you again for your apology, and thank you for taking the time to write! I hope to have another opportunity to exceed your expectations in the future! Ben Murray, General Manager, Hampton Inn by Hilton @ Jacksonville's Mayo Clinic

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Reviewed 24 December 2017

This is an excellent hotel and great location. Especially if you are visiting this part of Jacksonville. Great dining options nearby and plenty of shopping opportunities. Free breakfast is a nice addition.

  • Stayed: December 2017, travelled on business
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Review collected in partnership with Hampton
Thank Nick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area, responded to this reviewResponded 26 December 2017

Thank you so much for your feedback! It is our most sincere desire to see the expectations of our guests exceeded during their time with us, and we take such great pleasure at hearing when we are successful in that most important endeavor. It is the voice of our guests which provides the true measure of our ability to excel, and our will to do so which defines us. Thank you again for your kind words! Ben Murray, General Manager, Hampton by Hilton @ Jacksonville's Mayo Clinic

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area

Address: 13733 Beach Blvd, Jacksonville, FL 32224-1207
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Jacksonville
#4 Family Hotel in Jacksonville
#17 Business Hotel in Jacksonville
Price Range: $157 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
The Hampton Inn & Suites Jacksonville-Beach Blvd. /Mayo Clinic Area is located just moments away from the bustling, pristine Atlantic Ocean beaches where the sand and the sun are just the beginning of the fun and excitement. Nearby Patton Park. Cast a fishing line off Jacksonville pier and see what you'll reel in from this scenic fishing locale. Enjoy a picnic lunch at Atlantic Beach and spend your afternoon strolling along the Sea Walk Pavilion at nearby Jacksonville Beach. Shake the sand out from between your toes and race around the go-cart track at Adventure Landing, located minutes from the beach and just three miles from our hotel in Jacksonville - Beach Boulevard/Mayo Clinic Area where the beach isn't just a destination - it's a way of life. ... more   less 
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Also Known As:
Hampton Inn And Suites Beach Boulevard/Mayo Clinic Area
Hampton Inn & Suites Beach Boulevard/Mayo Clinic Area Hotel Jacksonville

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