The staff couldn't be nicer! Had absolutely NO issues with staff at any time - very helpful and friendly.
HOWEVER...there are some issues with our stay. We were on the 7th floor facing the street. The location is quite loud -- every single night there was a very loud car (sounded like an Indy 500 racer!) that blasted down the street around 2am. Woke us up every time.
Not the hotel's fault, but should be noted.
The room was clean. There are no towel bars on the walls in the bathroom. None. There is no place to hang your bathrobe, no place to hang your towel. There are some small bars underneath the sink to hold the hand towel and the washrag, but that's it. The vent in the bathroom has been disconnected, and the wall switch was covered. I think they opted to heat the mirror instead -- there was no fogging. Sink surface area is relatively small, but OK to work with.
The king sized bed was quite comfortable, and the duvet was plenty enough to keep us warm. Good sized pillows and they're nice and fluffy. Lots of drawers available, and the television is quite large. There is a microwave, though we never used it. The small refrigerator was handy, especially for keeping leftovers and water.
I wish there was a little more room available on the nightstands. USB charging outlets are available on each side of the lamp at the base.
There's a safe available in the closet, and there's plenty of room to hang your stuff. An ironing board with iron is located in the closet.
The river view was very nice -- lots of activity, and the walk along the river's edge is definitely something worth doing.
The breakfast is fabulous, although we wondered why no grits were ever provided! Curious. Fresh pancakes, cereal, yogurt, fresh fruit, eggs (hard boiled and scrambled), sausage, biscuits and gray, milk, coffee, tea, english muffins, bagels, toast...fantastic!
The elevator experience is odd. Press to go down, and the elevator goes up. Press to go up, and the elevator goes down. The wait time could be several minutes at times, so don't be in a hurry!
There's a small workout room on the top "P" floor, and there is access there to the outdoor uncovered pool and hot tub (really nice, and you can bring your drinks up there!). The view from the rooftop is spectacular! There are several areas to hang out there, covered and open, with chairs, lounges and tables. Music is piped.
Parking can be expensive using the valet service, so do yourself a favor and just park at the covered public lot next door. It's only a few steps away, and much cheaper! Savannah is a very walkable city, so just park your car and get out to explore. The location of this hotel is just perfect to see many of the sights.
I can recommend this hotel as a great place to stay, but bring some earplugs.