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Reviews (122)
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8 - 13 of 122 reviews
Reviewed 25 March 2018

The rooms are good size with a kitchenette. The hotel in not a non-smoking so expect some odors that are to cover the smoky smells. The staff is great and the bed is comfy. Not a whole lots else to say!

  • Stayed: March 2018, travelled solo
    • Location
    • Cleanliness
    • Service
Thank ttocsnodrog_2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Candlewood Suites Savannah Airport, responded to this reviewResponded 11 April 2018

Hi ttocsnodrog_2000,

Your candor in leaving a review is appreciated. I'm glad that our staff was able to provide you with a satisfactory experience based on your high ratings. Without a doubt, comments like yours encourage us to continue working hard so that our guests’ experiences are enjoyable ones. I am sorry to hear though that we fell below expectations in our area of cleanliness. This will be shared with the team to make sure that this is addressed accordingly.

Once more, thanks for sharing your thoughts and I hope we get to welcome you back soon.

Kind Regards,

Ronald R.
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2018 via mobile

Nothing really wrong here, I guess. Lobby was sad, indeed, and set the wrong from the beginning. Carpet in view looked worn and dirty. What looked like employee lockers "graced" the entrance. First thing I discovered was no breakfast, as they obviously had nowhere to serve it. I reached their website and realized none had been promised. Room itself was clean and spacious with separate bedroom. Heating was good, plenty of hot water in shower, very comfortable bed. Large bathroom, soap and shampoo with no lotion. Lots of clean, new towels. Refrigerator was noisy like dishwasher.i actually got up to make sure DW hadn't started for some reason. As I said,no real problems but zero frills at same price As everywhere else. My first and probably my last experience with this brand.

experience with this brand.

Stayed: January 2018, travelled as a couple
Thank leesvillelake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer B, Director of Sales at Candlewood Suites Savannah Airport, responded to this reviewResponded 15 January 2018

Thank you so much for your review. I am sorry you were disappointed with your stay at our hotel. As an extended stay hotel, Candlewood Suites does have a few differences from other hotels. Candlewood Suites as a brand does not offer breakfast; instead each of the rooms has a full kitchen, and the Candlewood Cupboard shop in the lobby has breakfast items available for purchase. I believe the employee lockers you referred to were actually our Candlewood Suites Lending Locker. The Lending Locker is stocked with items (such as blenders and board games) that guests are allowed to borrow with no charge. We are glad you enjoyed the room and the comfort of the bed. Your comments about the loud refrigerator have been shared with our maintenance team so we can get that corrected. We are very sorry that we did not meet your expectations and hope that in the future you will be willing to give Candlewood Suites another try.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2018

Stopped here on a long day of traveling from PA to South Florida. Traffic was tied up for over 2 hours before we crossed into Georgia from South Carolina. This hotel is conveniently located off of I-95 near the airport where there are plenty of hotels to choose from. The room was spacious with a kitchenette, king bed and renovated bathroom. It was clean but definitely nothing fancy. The staff was extra friendly and even gave us coupons for Sam Snead's right down the road.

  • Stayed: December 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Cathy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Candlewood Suites Savannah Airport, responded to this reviewResponded 18 January 2018

Hello Cathy G,

Thank you for your review regarding your recent stay at Candlewood Suites Savannah Airport, GA. We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise.

Sincerely,

Orlando A.
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2017

Nice place- convenient to I-95. Clerk had a list of restaurants that were open on Christmas Day ..... very helpful. The room was clean and quiet. Close to Mighty Eighth Museum. Close to shopping, outlets.

  • Stayed: December 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Skip D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2017 via mobile

Candlewood is the first hotel we try to book when traveling. It's one you have to book early, though, as they fill-up quickly! The rooms are always clean. You can't beat the in-room kitchens.
You know a good deal when you see one.....great hotel at a great price!

Stayed: November 2017, travelled as a couple
Thank FelionH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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