We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
US$69
Booking.com
View Deal
  • Free Wifi
  • Free Parking
US$81
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$79
US$67
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Savings alert! 15% below average rates

The price you found is 15% lower than this hotel's average rate of US$79/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Book now, pay at stay
US$94
Homewood
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$98
US$89
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Free cancellation until 27/07
Book now, pay at stay
US$76
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Book now, pay at stay
US$67
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$94
US$85
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$100
US$96
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (135)
Filter reviews
135 results
Traveller rating
68
44
13
7
3
Traveller type
Time of year
LanguageAll languages
68
44
13
7
3
Show reviews that mention
All reviewsregular king roomfront deskpancake makerblackout curtainscookiesroom was clean and comfortablejacuzzi suiteliving areawould stay againnice stayone night stayin townoff the beaten pathhousekeeping stafffree breakfastftarkansas
Filter
Updating list...
6 - 11 of 135 reviews
Reviewed 6 December 2017 via mobile

We were in the area to see a concert at the nearby casino in Roland, OK, and spent the night here. A great hotel and the location was perfect! Hotel is nicely appointed and the staff was excellent. Will stay here again when in the area.

Stayed: December 2017, travelled with friends
1  Thank Beverly E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2017

We needed a base for 2 nights. I must start by saying that the staff were wonderful but.....

Our rooms were not cleaned as we had might anticipated. When we returned after a whole day out we found the beds had been turned down rather than made and while there were ample clean towels the sink was dirty.
Only one of our party could work out how to get the shower to work!
The lighting was abysmal, with no ceiling lights and just a few lamps we had to open the black out curtains to see properly.

The iron worked as did the hair dryer.

Breakfast was adequate, for a one night stay it was OK but more than 2 you will be looking elsewhere for a bit of variety.

We were a little disappointed and not of the high standard we have come to expect of the chain.

  • Stayed: November 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Ginge59_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express Fort Smith, responded to this reviewResponded 12 December 2017

Dear Ginge59_12,

Thank you so much for your review of our hotel. Please allow me to apologize for the issues you had with the cleanliness of your room and its quality. It is with deep regret that we fell below your expectations. We work very hard to ensure our facilities and guest services are superior and strive to be the best hotel around. For this reason, we find your comments troubling. Nevertheless, I've noted down your comments and passed them over to our internal teams so they can check the areas that may need further/more attention.

Thank you for staying and we hope you give us another chance to make your stay as best as it can be.

Sincerely,

Anthony M
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2017

Spent the night on our fall foliage tour here. The room was clean check in was easy. Had a problem getting on to the internet but finally got it. Breakfast was good several choices. Check out was easy. We had left something behind and they were nice enough to hold it for us until we could get there the next morning.

  • Stayed: November 2017, travelled with friends
    • Location
    • Rooms
    • Service
Thank callout3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2017

A new Holiday Inn Express. Very clean and quiet rooms. A very nice lobby and very good breakfast with many selections you can for breakfast. Not easy to find off the interstate, but able to find with some twist and turns.

Room Tip: Nice new Holiday Inn Express
  • Stayed: May 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Godale88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2017 via mobile

I stayed at the hotel over Memorial Day Weekend. It was a clean hotel. The staff was friendly. The shower soap dispenser was empty the first day that I showered. The housekeeping staff took care of this. I would stay again.

Stayed: May 2017, travelled solo
Thank nathanawatkins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews