We live nearby but had never had a chance to go. We went with some visiting friends on a recent morning. The service is at the counter and then you go select a table & wait for the food. The service was indifferent bordering on rude. It was one of those experiences where I felt like we were inconveniencing the staff by spending money at their restaurant. The dining area is super basic. I have to admit that the sandwiches were good, but not enough that we'd choose to return, unfortunately.