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All reviews downtown fairbanks bbq restaurant chena river an older property central location the river walk nice hotel shuttle bus open the window walking distance shuttle service continental breakfast bed was comfortable pioneer park two nights laundry room lobby
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Reviewed 26 September 2021

The hotel is well located right in downtown Fairbanks and is fairly clean but it is a little outdated and in need of a re-fresh. I was in town for 2 nights before heading to Denali on the train. There is no dining in the hotel but there are a lot of good restaurants within walking distance of the hotel. The hotel also no vending but they have a little grab and go in the lobby w/ very reasonable prices. The free shuttle was great (used to get got the Chena River Boat tour, to the airport and the train depot) always on time and no issues.

Date of stay: September 2021
    • Location
    • Cleanliness
    • Service
2  Thank rrobstet
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kinsie Franks, General Manager at Bridgewater Hotel, Trademark Collection by Wyndham, responded to this reviewResponded 26 September 2021

Hello rrobstet,

Thank you for staying with us and we are glad you enjoyed your stay. We are glad you were able to enjoy our complimentary shuttle and hope you had a wonderful time in Alaska! Thank you for your business.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 September 2021

2 Nights stay. Our room on the 4th floor, was small but clean & quiet with a king size bed, mini fridge, microwave and coffee maker. bathroom was small but clean & well stock. A business center PC where we're able to check in, print boarding pass & luggage tag. Check in was easy even though we arrive late, but we did call ahead of time to let them know we will be late. All staff are friendly and helpful specially Joel. He was at the train station when we arrive, he offer to help us to plug the fridge after giving us the instruction

Date of stay: September 2021
    • Cleanliness
    • Service
1  Thank Steve G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kinsie Franks, General Manager at Bridgewater Hotel, Trademark Collection by Wyndham, responded to this reviewResponded 23 September 2021

Hello Steve,

Thank you so much for staying with us. We are so glad you enjoyed your stay and we will be sure to pass your comments along to Joel. Thank you for your business and we hope to see you back soon.

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Reviewed 13 September 2021

We stayed at the Bridgewater Hotel for one night before taking the train from Fairbanks to Denali. For this purpose, I'd give it five stars, and reduced it by one star, only because of the basic nature of the rooms. But the rooms are perfectly fine, and having a double bed and single bed was a layout that worked for us. The rooms were clean, relatively recently renovated, and functional. There was a minifridge and small microwave, bathroom with shower only, which was clean. The location is good, with walking access to a walk along the river or to the small downtown area.

The hotel is walking distance to several restaurants, but on a Sunday and probably due to staffing issues with COVID, there was only one restaurant open within walking distance, which had a 3 hour wait time. We were glad we had brought instant cup of noodles, and the Springhill Suites down the road had a few microwaveable frozen meals that could be purchased.

We may have been fortunate, but the shuttle driver was at the airport when we came out from baggage to take us and others to the hotel. And he was on time to take two shuttle runs to get a group of passengers to the train station in the morning in plenty of time for train ride check in. With Uber and Lyft drivers in short supply, this was the most important function for our trip, and the hotel was able to provide what we needed.

Date of stay: September 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Jan_T60713
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kinsie Franks, General Manager at Bridgewater Hotel, Trademark Collection by Wyndham, responded to this reviewResponded 23 September 2021

Hello Jan_T60713,

Thank you for staying with us at the Bridgewater Hotel. We are glad you enjoyed your stay and we appreciate you taking advantage of our complimentary airport shuttle. Have a great winter and we hope to see you back soon.

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Reviewed 9 September 2021

Though the hotel is well located in historic downtown Fairbanks, close to restaurants and the Chena River, it fell short of their advertised amenities and hotel room space. No Continental breakfast though advertised, and the rooms are really small. Best suited for a single occupant.

Date of stay: September 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Alaskancaptain926
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kinsie Franks, General Manager at Bridgewater Hotel, Trademark Collection by Wyndham, responded to this reviewResponded 23 September 2021

Hello Alaskancaptain926,

Thank you for staying with us while in Fairbanks. We are sorry we fell short of what you had hoped. Unfortunately, due to nationwide staffing shortages we had to close our Bridgewater Café during Covid. We do offer breakfast items in our market, along with soda, snacks, and souvenirs. We appreciate your feedback and hope you have a wonderful winter.

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Reviewed 5 September 2021

My spouse and I were vacationing in Alaska in July 2021 and spent two nights (a Thursday night and a Friday night) at this hotel.

We were able to check in shortly after the official check-in time on the Thursday afternoon that we first arrived in Fairbanks. The check-in process went okay. Our room (#104) was clean and comfortable but it was quite small. We had hoped to have a room on a higher floor (I may have requested a high floor when I first booked the room), but no rooms on a higher floor were available when we checked in. We did not have a view at all outside our window which was kind of a bummer. (it appeared partially underground or obscured by some kind of a concrete wall... with a picture of a winter scene in the window's place.)

We didn't spend much time at the hotel which was fine, because the hotel was pretty basic. I don't think they were offering any kind of breakfast besides coffee, so I can't speak to the breakfast situation. There's a business center computer in the lobby, but I didn't try using it so I wasn't sure whether it was working or not.

Altogether, this is a pretty simple hotel. The location, being in downtown Fairbanks, was great! I just can't give it a rating higher than 3 stars (average) because there was nothing special about it at all. It had a modern look which was nice, but as I mentioned, the room was too small. We felt cramped. We had no major complaints, though.

Date of stay: July 2021
    • Location
    • Sleep Quality
    • Service
Thank New_friends_GR
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kinsie Franks, General Manager at Bridgewater Hotel, Trademark Collection by Wyndham, responded to this reviewResponded 23 September 2021

Hello New_friends_GR,

Thank you for staying with us during your trip to Alaska. We completed a renovation of all guest rooms in 2018 and are glad you enjoyed the modern look. We appreciate your business and hope you have a wonderful winter.

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