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All reviews downtown fairbanks bbq restaurant chena river an older property central location the river walk nice hotel shuttle bus open the window walking distance shuttle service continental breakfast bed was comfortable pioneer park two nights laundry room lobby
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3 - 8 of 353 reviews
Reviewed 10 October 2021

Easy check in and out. Very welcoming. Laundry room was very nice. The room was huge and very clean. The bed and linens superb. Decor was modern and pleasing. Great coffee. Close to many restaurants. Staff was very friendly.

Date of stay: September 2021
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Review collected in partnership with this hotel
1  Thank Voyage05875241301
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kinsie Franks, General Manager at Bridgewater Hotel, Trademark Collection by Wyndham, responded to this reviewResponded 12 October 2021

Hello Voyage05875241301,

Thank you for staying at the Bridgewater Hotel. We are so glad you enjoyed our modern feel. We did a renovation in 2018 to update all guest rooms and common areas. We thank you for your business and hope to see you in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2021

The hotel is well located right in downtown Fairbanks and is fairly clean but it is a little outdated and in need of a re-fresh. I was in town for 2 nights before heading to Denali on the train. There is no dining in the hotel but there are a lot of good restaurants within walking distance of the hotel. The hotel also no vending but they have a little grab and go in the lobby w/ very reasonable prices. The free shuttle was great (used to get got the Chena River Boat tour, to the airport and the train depot) always on time and no issues.

Date of stay: September 2021
    • Location
    • Cleanliness
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2  Thank rrobstet
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kinsie Franks, General Manager at Bridgewater Hotel, Trademark Collection by Wyndham, responded to this reviewResponded 26 September 2021

Hello rrobstet,

Thank you for staying with us and we are glad you enjoyed your stay. We are glad you were able to enjoy our complimentary shuttle and hope you had a wonderful time in Alaska! Thank you for your business.

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Reviewed 21 September 2021

2 Nights stay. Our room on the 4th floor, was small but clean & quiet with a king size bed, mini fridge, microwave and coffee maker. bathroom was small but clean & well stock. A business center PC where we're able to check in, print boarding pass & luggage tag. Check in was easy even though we arrive late, but we did call ahead of time to let them know we will be late. All staff are friendly and helpful specially Joel. He was at the train station when we arrive, he offer to help us to plug the fridge after giving us the instruction

Date of stay: September 2021
    • Cleanliness
    • Service
1  Thank Steve G
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kinsie Franks, General Manager at Bridgewater Hotel, Trademark Collection by Wyndham, responded to this reviewResponded 23 September 2021

Hello Steve,

Thank you so much for staying with us. We are so glad you enjoyed your stay and we will be sure to pass your comments along to Joel. Thank you for your business and we hope to see you back soon.

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Reviewed 13 September 2021

We stayed at the Bridgewater Hotel for one night before taking the train from Fairbanks to Denali. For this purpose, I'd give it five stars, and reduced it by one star, only because of the basic nature of the rooms. But the rooms are perfectly fine, and having a double bed and single bed was a layout that worked for us. The rooms were clean, relatively recently renovated, and functional. There was a minifridge and small microwave, bathroom with shower only, which was clean. The location is good, with walking access to a walk along the river or to the small downtown area.

The hotel is walking distance to several restaurants, but on a Sunday and probably due to staffing issues with COVID, there was only one restaurant open within walking distance, which had a 3 hour wait time. We were glad we had brought instant cup of noodles, and the Springhill Suites down the road had a few microwaveable frozen meals that could be purchased.

We may have been fortunate, but the shuttle driver was at the airport when we came out from baggage to take us and others to the hotel. And he was on time to take two shuttle runs to get a group of passengers to the train station in the morning in plenty of time for train ride check in. With Uber and Lyft drivers in short supply, this was the most important function for our trip, and the hotel was able to provide what we needed.

Date of stay: September 2021
    • Value
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Review collected in partnership with this hotel
1  Thank Jan_T60713
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kinsie Franks, General Manager at Bridgewater Hotel, Trademark Collection by Wyndham, responded to this reviewResponded 23 September 2021

Hello Jan_T60713,

Thank you for staying with us at the Bridgewater Hotel. We are glad you enjoyed your stay and we appreciate you taking advantage of our complimentary airport shuttle. Have a great winter and we hope to see you back soon.

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Reviewed 9 September 2021

Though the hotel is well located in historic downtown Fairbanks, close to restaurants and the Chena River, it fell short of their advertised amenities and hotel room space. No Continental breakfast though advertised, and the rooms are really small. Best suited for a single occupant.

Date of stay: September 2021
    • Value
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Review collected in partnership with this hotel
Thank Alaskancaptain926
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kinsie Franks, General Manager at Bridgewater Hotel, Trademark Collection by Wyndham, responded to this reviewResponded 23 September 2021

Hello Alaskancaptain926,

Thank you for staying with us while in Fairbanks. We are sorry we fell short of what you had hoped. Unfortunately, due to nationwide staffing shortages we had to close our Bridgewater Café during Covid. We do offer breakfast items in our market, along with soda, snacks, and souvenirs. We appreciate your feedback and hope you have a wonderful winter.

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