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14 - 19 of 891 reviews
Reviewed 21 November 2022

Great location. Wi-Fi worked well, although my phone would not remember the network and the access code is changed on Sunday! Reception helpful sorted out safe. Cleaning good although a bit erratic when replenishing coffee/sugar etc. Room small but adequate.

Date of stay: November 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank HolidayRelaxation
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Service Manager, Guest Services / Front Office at EVEN Hotel Brooklyn, an IHG Hotel, responded to this reviewResponded 21 November 2022

Dear HolidayRelaxation,

Thank you for choosing EVEN Hotels Brooklyn. We love that our guests are in the heart of Brooklyn, close to Manhattan, with all the borough's most popular landmarks just minutes away; we are glad you agree! We are happy you had a comfortable stay and were pleased with the wifi connection. However, we regret the housekeeping services did not meet your expectations; your concerns will be shared with them to ensure it is not repeated. We appreciate your business and hope to welcome you back in the future.

Be Well,
EVEN Downtown Brooklyn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2022

I was supposed to stay but they canceled my stay because they were sold out that night. I will never book again based on that.
I called the hotel and I was told that the card on my profile was declined. I have no idea what card that is since it was several years ago.

Date of stay: September 2022
Thank shan2nniap
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Service Manager, Guest Services / Front Office at EVEN Hotel Brooklyn, an IHG Hotel, responded to this reviewResponded 20 November 2022

Dear shan2nniap,

Thank you for your honest evaluation. We apologize for the cancellation-related concerns you outlined and regret you could not stay with us. We will review this situation appropriately to see what went wrong and appreciate your understanding in this matter. We hope you will change your mind and consider allowing us to accommodate you in the future.

Be Well,
EVEN Downtown Brooklyn

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Reviewed 18 November 2022 via mobile

Had a great five day stay with family members. Rooms were comfortable and clean - Sanjeja was excellent! She was very friendly and took care of us well! Breakfast was awesome - much better than the standard continental breakfast. Beds were very comfy.

Date of stay: November 2022
Trip type: Travelled with family
Thank Passport743767
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Service Manager, Guest Services / Front Office at EVEN Hotel Brooklyn, an IHG Hotel, responded to this reviewResponded 20 November 2022

Dear Passport743767,

Thank you for the excellent review of EVEN Hotels Brooklyn and for sharing that our location was perfect for your plans. It is a pleasure to read you enjoyed the clean, comfortable accommodations and that the breakfast was a great start to your day. Sanjeja is terrific at anticipating our guests’ needs and ensuring their stay is the most memorable. She will be pleased to hear your compliments. We are glad you and your family had a wonderful experience and look forward to welcoming you soon.

Be Well,
EVEN Downtown Brooklyn

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Reviewed 26 October 2022

An overdue but important review. Wanna give a big shoutout to Anastasia who compassionately helped me switch rooms to a higher level not facing the main road. I am pretty sensitive with noise and did not realize how hard it would be to sleep on a lower floor facing the main road. After Anastasia helped me, my stay was so much nicer. Thank you! The facilities themselves are quite nice, the bed is comfortable, I enjoyed the in-room workout equipment, and am impressed with the huge gym for a hotel. I'll be sure to use this hotel again when I revisit for another business trip.

Date of stay: September 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank J R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Service Manager, Guest Services / Front Office at EVEN Hotel Brooklyn, an IHG Hotel, responded to this reviewResponded 27 October 2022

Dear T4720YGjr,

Thank you for choosing EVEN Hotels Brooklyn for your recent stay. We are pleased to know you enjoyed our thoughtful amenities, comfortable accommodations, and thoughtful hospitality. We will surely share your compliments with Anastasia, who made your stay more comfortable. It was a pleasure hosting you, and we look forward to hosting you again.

Be Well,
EVEN Downtown Brooklyn

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Reviewed 22 October 2022 via mobile

Good location, very confortable & spacious room, people working at the hotel are very nice.
We have the only room with a terrasse and it was worth it… what a view.
In the lobby there’s a self served mini market, it’s pretty cool if you have a crave during the night.

There’s a lot of private parking space near the hotel.
Special thanks to Desiree our room was perfectly clean

Date of stay: October 2022
Trip type: Travelled with family
Thank Marie-Eve C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Service Manager, Guest Services / Front Office at EVEN Hotel Brooklyn, an IHG Hotel, responded to this reviewResponded 23 October 2022

Dear Marie-Eve C,

Thank you for staying at EVEN Hotels Brooklyn and for your excellent rating! We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.

Be Well,
EVEN Downtown Brooklyn

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