Just wanted to thank Anastasia and Monique who went to great lengths to help my son in law and I when we arrived at the hotel after a 16 hour flight, exhausted and desperately looking for a room, although we had booked but not strictly eligible to check in, so we could refresh before tackling a busy business day. Between them they worked out a solution. Much appreciated More
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Great location. Wi-Fi worked well, although my phone would not remember the network and the access code is changed on Sunday! Reception helpful sorted out safe. Cleaning good although a bit erratic when replenishing coffee/sugar etc. Room small but adequate.
Dear HolidayRelaxation,
Thank you for choosing EVEN Hotels Brooklyn. We love that our guests are in the heart of Brooklyn, close to Manhattan, with all the borough's most popular landmarks just minutes away; we are glad you agree! We are happy you had a comfortable stay and were pleased with the wifi connection. However, we regret the housekeeping services did not meet your expectations; your concerns will be shared with them to ensure it is not repeated. We appreciate your business and hope to welcome you back in the future.
Be Well,
EVEN Downtown Brooklyn
I was supposed to stay but they canceled my stay because they were sold out that night. I will never book again based on that.
I called the hotel and I was told that the card on my profile was declined. I have no idea what card that is since it was several years ago.
Dear shan2nniap,
Thank you for your honest evaluation. We apologize for the cancellation-related concerns you outlined and regret you could not stay with us. We will review this situation appropriately to see what went wrong and appreciate your understanding in this matter. We hope you will change your mind and consider allowing us to accommodate you in the future.
Be Well,
EVEN Downtown Brooklyn
Had a great five day stay with family members. Rooms were comfortable and clean - Sanjeja was excellent! She was very friendly and took care of us well! Breakfast was awesome - much better than the standard continental breakfast. Beds were very comfy.
Dear Passport743767,
Thank you for the excellent review of EVEN Hotels Brooklyn and for sharing that our location was perfect for your plans. It is a pleasure to read you enjoyed the clean, comfortable accommodations and that the breakfast was a great start to your day. Sanjeja is terrific at anticipating our guests’ needs and ensuring their stay is the most memorable. She will be pleased to hear your compliments. We are glad you and your family had a wonderful experience and look forward to welcoming you soon.
Be Well,
EVEN Downtown Brooklyn
An overdue but important review. Wanna give a big shoutout to Anastasia who compassionately helped me switch rooms to a higher level not facing the main road. I am pretty sensitive with noise and did not realize how hard it would be to sleep on a lower floor facing the main road. After Anastasia helped me, my stay was so much nicer. Thank you! The facilities themselves are quite nice, the bed is comfortable, I enjoyed the in-room workout equipment, and am impressed with the huge gym for a hotel. I'll be sure to use this hotel again when I revisit for another business trip.
Dear T4720YGjr,
Thank you for choosing EVEN Hotels Brooklyn for your recent stay. We are pleased to know you enjoyed our thoughtful amenities, comfortable accommodations, and thoughtful hospitality. We will surely share your compliments with Anastasia, who made your stay more comfortable. It was a pleasure hosting you, and we look forward to hosting you again.
Be Well,
EVEN Downtown Brooklyn
Good location, very confortable & spacious room, people working at the hotel are very nice.
We have the only room with a terrasse and it was worth it… what a view.
In the lobby there’s a self served mini market, it’s pretty cool if you have a crave during the night.
There’s a lot of private parking space near the hotel.
Special thanks to Desiree our room was perfectly clean
Dear Marie-Eve C,
Thank you for staying at EVEN Hotels Brooklyn and for your excellent rating! We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. We appreciate you sharing your feedback and look forward to seeing you on your next visit.
Be Well,
EVEN Downtown Brooklyn
