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Reviews (293)
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All reviewsroom was cleanrelaxing viewbennett's bbqober gatlinburg tramwithin walking distanceaerial tramthe main dragwaffle makercontinental breakfastthe breakfast areayogurttwo night stayconvenient locationclose to downtownspur of the momentqueen bednice stay
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Reviewed 24 January 2018

On our trip here we encountered several things that could be improved. First the friendly and helpful staff that others mentioned must have left on our visit. The breakfast area is very small and they were out of coffee nearly every morning. Our room was tolerable but in need of general cleaning and maintenance. The location is convenient to the main street but far enough away to be quiet.

Room Tip: Get a room on the creek side with a balcony.
  • Stayed: September 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank MtnFlyer78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2017 via mobile

I am a Choice Privileges Gold Member. I used my points to stay here for 3 nights. VERY DISAPPOINTED! The room looked like it had been updated, only done cheap! The carpet was somewhat new, but everything else was old and outdated. The room was not clean to my expectations. The bathroom had toothpaste stains on the wall and sink area and the bathtub had soap chunks left in the shower. Noisy guests at 12:00 A.M. running down the breezeway. I will more than likely not stay here again. I only stayed here because this was the only hotel I could find close to where I needed to be! Wish I had my points back.

Stayed: December 2017, travelled with family
1  Thank john b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2017

Very nice older motel behind the Aerial Tram station in Gatlinburg. If you must have a place to walk into town, this is your hotel. If you need restaurants within a 20 minute walk, this is your hotel. Bennet's BBQ Gatlinburg location is fine minutes away. I recently booked a room at the Chalet Inn, cashing in a rewards night. The Chalet room was large but dark and cold and the heater did not work. Mr. Ron Patel at the Econolodge cheerfully moved us into the Econolodge instead. The same group manages both properties. He gave me no trouble about differences in room rates. The substitute room was not inferior in any way. We got a nice view of the silent Aerial Tram passing overhead several times during the visit. Try and a get a creekside room if possible.

Room Tip: Ask for a creekside room and treat yourself. You are close enough to walk to attractions on the park end of town.
  • Stayed: December 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Michael M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2017 via mobile

After reading some reviews I was extremely nervous about staying here. However I can say this is a great budget friendly older motel, with clean rooms and friendly staff. We stayed in a riverside room on the second floor (room 120). It had been recently painted and has newer fixtures with a nice flat screw tv. No problems with the WiFi provided. The rooms are fairly large with a separate foyer area. It is convenient and within walking distance of everything on the strip. We were very happy to have stayed here.

Stayed: November 2017, travelled with family
2  Thank lhc2266
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2017

We had a 1st floor room and it was dated but served the purpose. The electric fireplace was a nice touch even if it was just for looks. Staying here, we walked to most places in Gatlingburg. As noted in other reviews, yes the parking lot is small, but not a deal breaker. We did not eat breakfast there, so can not comment on it. The morning we left, we decided to leave before dawn, and the office door was locked. I rang the bell, but no one came. We just left the keys in the room.

  • Stayed: November 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank luv2cruiseeverywhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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