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All reviews mile bridge king suite great stay room was clean easy access the breakfast area desk clerk would definitely stay here again pensacola
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13 - 18 of 784 reviews
Reviewed 1 August 2022

We found this hotel after a horrible experience with another one --- it was a late minute booking and we should've stayed here our whole visit ! This is a very nice, very convenient hotel ! The staff was so helpful and nice and even has dog biscuits at counter for your fur babies !
We will defiantly be back !

Date of stay: July 2022
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Thank eas121282
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 July 2022

Decent hotel. Clean rooms. Had some trouble with my keys working in door but a tall male staff helped (he was super friendly). Halls were 90 degrees for some reason. Breakfast was a nice spread but needs more GF DF options! It IS 2022.

We left a pair of crocs in the sheets I removed from bed. Called 4x-no answer, reservation line guy was on hold for 25 minutes no answer; I called a 5th time got a manager & she said the phones were not working & INSISTED she would call back after she asked if they found my daughters shoes. NOTHING. Which is why I gave a poor rating. I can't stand EMPTY promises. Blowing customers off is never acceptable.

Date of stay: July 2022
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Thank Jennifer S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 March 2022

Staff are super-friendly and helpful, but that's not enough to overcome some significant structural deficiences.

The room appeared to have been furnished with a hodgepodge of thrift store finds - old, tired, stained misfits. I wouldn't have minded so much if at least the pieces were clean, but they were far from it. When there's a sign saying "cleaned an disinfected for your comfort and protection," you shouldn't see dust, or feel anything sticky.

Complimentary WiFi is appreciated, but a place to charge devices would also be good. The only outlet that accepted a charging block was in the bathroom.

The complimentary breakfast is also a bonus, with plenty of healthy options. I just wish that were enough to make up for the room.

Room tip: Request a room not facing the road, or come prepared with ear plugs.
Date of stay: March 2022
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1  Thank F4837DRsusann
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 March 2022

On a motorcycle road trip with my husband. Checked in at this HI & S for one night. Excellent friendly and helpful Service. Excellent rooms, comfy beds and pillows. Excellent hot breakfast. Sad we were only staying for one night. Will definitely make this our base if we pass through again.

Date of stay: February 2022
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Review collected in partnership with Hampton
Thank colyveb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 February 2022

My friend and I had to make an unexpected 2 day stay so that I could fly out of Pensacola for a funeral. We needed a place nearby the airport, but also in a scenic area since my friend would be just hanging out all day with my pooch. I was pleasantly pleased! Every staff member that we encountered was very polite, professional, and friendly. The breakfast was the best I have ever had in a hotel. And the gal working the breakfast area was beyond kind and helpful. The room was comfortable and had everything we needed. The only reason that I did not give it 5 stars is that I don't think the bathroom was cleaned. There was TP in the toilet and the floor was a bit sticky. There were plenty of fresh towels however. I really should have called and told them; I am certain they would have taken care of it. The rest of the hotel room, and hotel in general, was immaculate. I appreciated the water bowl outside for dogs and the two pet areas with poop bags. I also felt like the rooms were very sound proof -- I never heard any other people or doors shutting. I would definitely stay here again.

Date of stay: February 2022
    • Value
    • Sleep Quality
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Thank NorthShoreEver
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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