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Reviewed 9 September 2016 via mobile

The only good thing is the hotel view but the room is not that well cleaned and there was a wierd smell when you're outdoors between the room. I definitely would make that the last place to stay and that if I have to. Also the staff can't communicate well in English and less friendly.

Date of stay: September 2016
Trip type: Travelled with family
1  Thank ahmedabdo2070
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Manager_OakRaySenani, Manager at Oak Ray Summer Hill Breeze, responded to this reviewResponded 19 September 2016

Thank you sir for the time you spent to pen your opinion about your stay at the “Oakray summer hill breeze” Nuwaraeliya. Having noted your comments we will do our best to have our hotel in order for see the next time you visit You will be able give another good comment about this hotel.
Thank You,

Manager.

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Reviewed 12 July 2016 via mobile

Visited the hotel at 10 th july but it was not at all satisfactory.it was too cold outside but the hotel has no indoor attractions.no swimming pool,bar,wifi.it has hot water facilities bt every hotel in nuwara eliya has room heater and gizare.restaurant has a view but food not satisfactory at all.service of the hotel is poor.

Date of stay: July 2016
Trip type: Travelled as a couple
1  Thank shawonsau
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Manager_OakRaySenani, Manager at Oak Ray Summer Hill Breeze, responded to this reviewResponded 6 September 2016

Thank you for the time taken to pen afew lines with about your stay in our hotel “Oakray summer hill breeze”.
In all you enjoyed your stay happy about your few suggestion will be looked into.
Hope to see you again in your next trip to sri lanka.

Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2016

Worst Hotel ever stayed....rooms don't have WiFi.... food is terrible... staff is untrained...manager doesn't even know what he is talking....breakfast served is cold...lots of mosquito & various bugs in the rooms.....the place is quite away from hotels and pretty high on a hill so you are left with nothing but eating at their restaurant which is lousy......would only say the location is a 5 star.... but there are other properties as well... Avoid this place.....will be glad you did that...

Room tip: Avoid this Hotel.... Worst place in Nuwara Eliya
Date of stay: July 2016
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
4  Thank Deep J
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Manager_OakRaySenani, Manager at Oak Ray Summer Hill Breeze, responded to this reviewResponded 6 September 2016

It gives us happiness when reading your comments regarding your stay with us
“oakray summer hill breeze”.
You enjoyed your stay it our satisfaction.happy to know that you will visit the next time you come to Srilanka.
Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2016 via mobile

The hotel has nice views and spacious room for 3 people but thats it. Extemely small bathroom, very very low quality food and very rude manager and restaurant staff. As the food was terrible and ala carte was not offered we were forced to walk out all the way to the town to search for food and bring back for our family. This would not be a problem normally except for the very rude restaurant manager that when told about the buffet kept raising his voice and asked SO WHAT FOOD DO YOU WANT NOW? it really felt like the soup episode of seinfeld! We checked out the next day.

Date of stay: April 2016
Trip type: Travelled with family
1  Thank Adam83melb
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Manager_OakRaySenani, Manager at Oak Ray Summer Hill Breeze, responded to this reviewResponded 6 September 2016

Thank you for the time taken to write about you stay with us the “oakray summer hill breeze”
As the manager am glad that your stay was enjoyable.we look forward to put all short coming in order in the for future.hope to see you again when you visit Srilanka again.

Manager.

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Reviewed 23 April 2016

For one thing, if you are on foot, this may not be the best place for you as the climb is pretty steep.

The room was spacious, comfortable and the bed was nice.
The bathroom was way too small. You could barely move inside.
Food choice was very limited but tasty. I mainly had, dhal and rice, dhal and string hoppers ...

Room service response was slow, probably due to lack of staff.

Please improve on the variety of food and make the toilets bigger.

Bandara, Janith and the entire front office crew were very helpful in the reservation. Anushka in the restaurant and Chef Bandara did their best bringing the condiments at my request, to make food delectable.

Value for money is questionable!

Room tip: Get a room with the view of the Race Course. Room 123. But the bathroom is pretty small.
Date of stay: April 2016
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Chinth
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Manager_OakRaySenani, Manager at Oak Ray Summer Hill Breeze, responded to this reviewResponded 6 September 2016

Thank you for the time taken by you to speak about our stay in our hotel “oakray summer hill breeze nuwaraeliya”.
As the manager am happy you enjoyed your stay and noted the few comments mentioned.
Hope to see you again.tell your friends about our hotel.
Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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