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Reviews (218)
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Traveller rating
127
36
27
18
10
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All reviews mississippi river front desk great location french quarter canal place a river view room parking garage extra towels lobby bar located close girls trip beautiful hotel breakfast buffet light sleeper beautiful room rooms are spacious within walking distance
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22 - 27 of 218 reviews
Reviewed 8 April 2021

Hotel room was very clean, although we were never provided hand towels even though we asked for them. My main complaint is that the heavy doors slammed shut all hours throughout the night and woke me up several times. The hotel ought to invest in hinges that would cause the doors to close softly. Right now, the doors are very heavy and the walls shake and reverberate and are horridly loud when they are slammed shut. It is very bad and I wouldn't recommend this hotel to anyone who is a light sleeper. We also found it odd that although this is a 4.5 star hotel and we had 3 people in our hotel room, we were only provided with 2 bath towels and 3 wash rags and that was it. On the second day, we didn't even have a bath mat to use. Do the maids not know to leave towels for guests?

Date of stay: April 2021
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Thank 465ls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2021

We came to have a nice birthday time and it was worth it , thx for having us can’t wait to do it again next year is definitely on the agenda , we will be back on our family vacation with children!!!!!

Date of stay: April 2021
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Review collected in partnership with this hotel
Thank Edhobson4188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2021

Restaurants wasn’t open for dinner, the restaurant the used to deliver wasn’t good and when I got breakfast from restaurant in hotel it took a very long time all this should been told me to from beginning before I booked and the bar was closed they had a small bar step up but wasn’t the same it was more like a 3star hotel

Date of stay: April 2021
    • Value
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Review collected in partnership with this hotel
Thank lilblood86jy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2021

If you’re looking for value for the money this isn’t it. No continental breakfast. And breakfast you must purchase is avg at best. Would not recommend for over $200 a night. I could’ve stayed at the la Quinta for better service as well. Parking is also $33/day room door kept getting stuck as well. Skimpy on the towels

Date of stay: April 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank cameronro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 April 2021

Outstanding hotel in super location close to everything front desk very professional and friendly since I was traveling solo I was able to get a lot of assistance. Hotel is extremely clean. Customer service at the bar was excellent and in particular the food and beverage manager. I was here for a long stay and stayed for 6 months and was more than satisfied with my stay I will be happy to come back again

Date of stay: March 2021
Trip type: Travelled solo
Thank Tobie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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