Checked in and headed to the room, but the elevator door closed once inside and wouldn't move. Banged on the door and someone said “you need to press the bottom several times for it to work”
Get to the room and was very cold and thermostat wouldn't work. Phone on the night stand doesn't work, so I had to use my cell to reach the desk. ”judt play with until it works”. Couldn't sleep because it was too cold.
On the same call, I told the clerk I needed a wakeup call and room phone didn't work, to which he said “I'll take care of it, but didn't”
Called again using my phone to address the wakeup call issue and was told someone would come knock on the door. That never happened. Told the girl at the desk about the problems and no wake up call and she looked at me like I spoke chinese.
Requested a copy of my bill and she said the computer was “thinking” and I was running late. Ask for a card from the hotel and she said they don't have cards.
PRETTY HOTEL BUT HORRIBLE SERVICE.
STAY THE HELL AWAYMore
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