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Reviewed 16 March 2016

We love the mountains and Austria. If you look for a cosy holiday ressort consider to visit Filzmoos in Austria. We spent 2 weeks at the Neubergerhof. They have a huge programm for kids. Really good food and a very nice host famliy. They have children themselves. My family loved the food in the restaurant. I loved the homemade dumplings (come in many variations) and local cheese from the buffet.

Date of stay: August 2015
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Maria F
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
neubergerhof, Inhaber at Hotel ...mein Neubergerhof, responded to this reviewResponded 26 June 2016

Dear Maria,
we are very glad to hear that our accommodations suited your needs during your stay! We appreciate you taking the time to reach out, and we can't wait to see you again!

Regards,
Sepp Reiter jun. with Reiter-family and staff

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Reviewed 4 March 2016 via mobile

Excellent, genuinely friendly and helpful customer service, great facilities - kids club and independence for the children (5 & 7) was wonderful. Organised activities too but with a family feel, not group excursions. Very tempted to come back again.
Recommending to all my friends with families.

Date of stay: February 2016
Trip type: Travelled with family
Thank Charlotte v
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sepp R, Inhaber at Hotel ...mein Neubergerhof, responded to this reviewResponded 9 March 2016

Thanks for your time to tell us your opinion about the hotel. We are very pleased, that you like your stay in our house!
Regards from austria
Sepp Reiter

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2016

...mein Neubergerhof Feriengut & Hotel, Neuberg // Filzmoos, December 22 , 2015 to January 04, 2016 ( 13 nights )

this was our 6th visit to the fabulous Neubergerhof over the last 15 years, where we have NEVER been disappointed. We have been there during the Winter, Spring & Fall … it is destination for all seasons. Here you can relax, recharge your batteries and find what is really important in life. You can walk for miles in the woods or the meadows and not see a soul sometimes for hours at a time. What the Food & SERVICE is concerned let me tell you, they can’t do it any better at the Ritz-Carlton or the Oriental and other fancy places. The Reiter Family and their team are totally committed to customer satisfaction and they deliver each and every time. I know I sing a lot of praises , but believe me having spent 42 years in the Hotel Industry I can tell and you will NOT be disappointed, here you get true Austrian Hospitality, a fantastic Family Resort where Kids of all ages are WELCOME !!!!

We were accommodated in room 407, a spacious room , very clean, and a view over the peaceful, very scenic Valley , with fresh, clean mountain air. Had a very smooth check-in, welcomed by owner Mrs. Herta Reiter & and their son Sepp jr. The room is well appointed with amenities., including an in-room safe, ample closet space, good lighting, twin beds pushed together ( arranged as a double bed ) with clean bed linen, a Mini Bar stocked with complimentary apple juice drink and fresh mountain spring water ( free of charge ) . This room also offers a separate day bed. There is free Wi-Fi, bathrobes, slippers / towels in a hand bag to go the Sauna & Swimming Pool. You also have a flat screen TV ( large screen by LG ) . On the balcony you have chaise lounges to relax and take in the sunshine & view. The bathroom was clean ( spotless ) with clean towels, a shower, hairdryer and magnifying mirror.

In the basement you find the Spa, offering beauty - cosmetic treatments, massages, a sauna, and an indoor swimming pool with a panoramic view over the Valley.

There is a daily Children Programm supervised by capable chaperons, activity programs for adults with suggestions for hiking trips in the area. You will be in touch with mother Nature everywhere.

The food is prepared fresh, comes from the local farmers, is very tasty and appetizing. Look for Gundi , Peter, Benjamin in the dining room, they will provide efficient service. Everywhere the staff is very friendly, well trained and they do go the extra mile to make you happy. At the reception look for Conny and Julia…

The daily very extensive breakfast -buffet with plenty of food items to choose from will blow you away, at dinner you have a choice to select from 3 different main courses each day, in addition there is a salad bar with many choices, an appetizer, a soup, desert & cheese tray… for the Vegetarians there are daily choices as well. Nobody ever will leave hungry here.

We were there during Christmas, Santa Claus arrived in the lobby at 5:00 PM with present for the children, it was very festive and the property was decorated everywhere with seasonal Christmas decorations. There was a Christmas Gala Dinner for the guests. New Years Eve Party was equally impressive, a wonderful festive Dinner , after midnight a huge firework which was impressive, and at 1:30 AM more to eat.

Their afternoon Tea will knock you off your feet, the selection of fresh pastries each day is phenomenal.

I may have forgotten a few things to be mentioned but believe me you will NOT be disappointed staying at the Neubergerhof, we salute everyone working there for doing an outstanding job. Thank you for a great vacation and rest assured we will be back !!!!!

Room tip: our room 407 was just perfect.....
Date of stay: December 2015
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Manfred Hans B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sepp R, Inhaber at Hotel ...mein Neubergerhof, responded to this reviewResponded 9 March 2016
Google Translation

Lieber Herr B.,
vielen herzlichen Dank für Ihre so ausführliche und umfangreiche Bewertung. Schön, dass Sie uns und unseren Mitarbeitern (vor allem als "Mann vom Fach") ein so exzellentes Zeugnis austellen. Es freut uns sehr, Sie schon seit vielen Jahren zu unseren Stammgästen zählen zu dürfen! Schöne Grüße vom Heimatkontinent ins sonnige Florida!

Sepp Reiter jun. mit Familie
& das Team vom Neubergerhof

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Reviewed 20 October 2015

We are staying two nights before our trip to Florence. Definitely you can tell its the best place in the area by far. Beautiful views, very nice interior decor, and a friendly staff. The perfect place to start our honeymoon with some rest and relaxation!

Date of stay: October 2015
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Jessica M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sepp R, Inhaber at Hotel ...mein Neubergerhof, responded to this reviewResponded 23 October 2015

Thanks for the great review and the time you have invested in it.
It´s great to hear, that you enjoyed your holiday in the Neubergerhof.

Greetings from Austria

Sepp Reiter

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Reviewed 30 September 2015

Thanks to recommendations from tripadvisor we booked this hotel for our Salzburg area holiday.

First off I have to note the fairness of the hotel & booking process. I booked via the hotel website under specific price well in advance, but after booking was confirmed I received email that the actual price will be lower (by approximately 400 euros!).

The hotel grounds are just beautiful. Lovely scenery of the mountains with cows and other animals walking around. Lovely sitting spots all around the hotel (inside & out) overlooking the view. Beautiful & Relaxing pool area (actually the most beautiful I've ever seen and I've seen many pools). Tremendous child play room with tons of things to do.

Location is great. Central so you can drive to many of the areas attractions within 30-60 minutes.

We were greeted as soon as we arrived and taken immediately to our room.
Our small apartment/suite was very clean and comfortable. Everything felt completely new. Lots of closet space.

For our girls this place was paradise.They had a pool, huge playing room, horse riding, trampoline, wall climbing and most of all they had the kids staff Claudia & Karina (I hope I got their names right :)) who were just amazing. Always smiling and finding the kids something new to do. Our girls felt at home despite not understanding a single word!

Food was delicious. Great selection in the breakfast buffet, delicious multi-multi course meal every evening with much to choose from (really too much to eat but it was all too good to pass :-)). Tasty afternoon snacks with tea. Kudos to the kitchen team as well as the smiley & friendly service from the service staff.

Best but not least is the overall atmosphere of the place. This place oozes of serenity, friendliness & happiness. We will most definitely be back!

Date of stay: September 2015
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Makmels
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sepp R, Inhaber at Hotel ...mein Neubergerhof, responded to this reviewResponded 23 October 2015

Thank you so much for the great review. I am very pleased that you felt comfortable with us.
Best greetings from Filzmoos

Sepp Reiter

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