We stand for 1 week with my daughter and overall enjoyed our stay.
The location is good, even though it looks different on the map, the main street is 3 minutes walking from the hotel, a good restaurant is just in less than 1 minute walking in the next building. Ski bus and train station are 2 minutes away from it.
The room was pretty big and clean with a balcony, the only disadvantage for us was that the door to a toilet/bath was made from transparent glass. The bed was pretty comfortable.
The breakfast is very simple and only 4 tables to sit, so we even didn't have a free place to eat on our first-day visit.
There is no reception inside the hotel only in the building of Birkenhof, and the staff doesn't speak English well.
There is a ski storage room but it is also small and the floor is covered with water after ski (not fully).
The heating was great also.