This is one of the main hotels in St Anton, very central, but is still family owned.
Service stands up to anything I have experienced around the world. Good bar, spa/pool and food was very good throughout - we held a family dinner for 12 and they gave us a great private room near the bar.
What really hits you is the consistency across all of the staff members and they really co-operate. My wife broke her leg unfortunately, but the staff did everything they could to help and make her stay comfortable, nothing was too much trouble.
The rooms are not the largest but very clean and comfortable, Good TV choice - bring your own DVD's.
This then brings me to the travel companies - what a contrast of excellent service vs none!.
I made a real mistake booking through Iglu - they add a margin/ cost to the holiday but add no value or service, passing it straight on to Inghams.
With Inghams this was the second year we have booked through them. Last year the Chalet was oversold (price vs facilities). This year we found out post booking that we were with them again - the real issue was the lack of co-ordination between them and Austrian Airlines on their charter flight. Going out all we wanted was to book an extra bag but it proved an impossible request, as did the desire to take our own ski's.
On the return the Insurere paid for an extra two seats for my wife's broken leg (clearly we had already paid for two), this ended up in a "fawlty towers" type situation on the flight when Austrian chose to ignore all of the booking paperwork.
The inghams rep approach to an injury on a skiing holiday is to pass all responsibility to your insurer ASAP.
This was a £1600 per head one week ski holiday, we were reminded "you have paid for the hotel quality", apparently we should expect poor service on everything else!. We needed no in report assistance given we knew St Anton probably better than the rep, but some level of help with the injury or flight could have been expected!
- Official Description (provided by the hotel):
- Your dream vacation: highest 4 star comfort, directly in the village center of St. Anton and next to all lifts and slopes. Enjoy exciting holidays: from active sports to total relaxation in our Relax Center to excellent culinary delights from the local and international cuisine. Half board includes an extensive warm and cold breakfast buffet, daily afternoon snack as well as a 4 course dinner with 3 choices of main course (special diets catered for) and daily salad,- starter or dessert buffet. Our professional Sommelier offers competent, friendly advice when it comes to picking the right wine from more than 15.000 bottles. Relax in our indoor pool, bio or Finnish Sauna, salt water or aroma steam bath, in the infrared cabin, hot tub, in our meditation room with water beds or in our sund bed or at a massage. To finnish a wonderful day in St. Anton enjoy a drink in our cosy hotel bar. ... more less
- Reservation Options:
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- Also Known As:
- Hotel Post Austria/St. Anton Am Arlberg