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Reviewed 2 February 2023

Beautiful view! Loved the pool area, the restaurant and also the ocean pool.
But most important, very good customer service. Loved the water bottle refill stations as well, cut of the plastic waste.

Date of stay: September 2022
Trip type: Travelled as a couple
Thank Martina L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HHR CRES, Guest Services / Front Office at Royal Kona Resort, responded to this reviewResponded 2 February 2023

Mahalo for your feedback!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 February 2023

Location is what this place is all about. It’s an older hotel and it shows, but it’s still a good place to stay as long as you set your expectations accordingly. The reason we chose it is because you can walk to downtown Kailua Kona for shopping and restaurants, and it does have a beautiful view on the water. Everyone was friendly and overall we had a good experience. The saddest part of Kona, and this is not directly related to the hotel itself (even though they’re very close by), is the amount of businesses that have closed, and the increase in the number of homeless people. Some of the nicest beachfront parts of the Town are occupied by homeless people, most of them smoking weed, and it makes you uncomfortable to walk there. When you leave the hotel to walk downtown you have to walk right by a bunch that camp out close by. Most of them leave you alone, but there were a couple times that we were harassed by a few of them, and I saw one guy cuss out a tourist out for not giving him money. It’s a shame because Kona used to be one of my favorite places to visit, but this definitely causes it to lose a little luster. We will continue visiting there when we come, but it definitely won’t have the same amount of excitement unless some things change.

Date of stay: January 2023
Trip type: Travelled as a couple
1  Thank meathook24
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HHR CRES, Guest Services / Front Office at Royal Kona Resort, responded to this reviewResponded 2 February 2023

Thank you for sharing your feedback! We want to thank you for joining us at the Royal Kona Resort, and that we hope to welcome you back again in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2023

Radical. I enjoyed the retro architecture and quiet vibe. Super chill and peaceful for resting up! Great stay. I liked it a lot. And nice beds. And hot shower! And free ice! I recommend this and great deal. Aloha!

Date of stay: January 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
1  Thank Jimmy J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HHR CRES, Guest Services / Front Office at Royal Kona Resort, responded to this reviewResponded 2 February 2023

Mahalo for your feedback!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2023

Everyone was kind and made our stay very easy. Our room wasn't all I expected from the cost, but it was clean and had all the amenities expected with a hotel room. The location was most convenient, with a nice view and short walking distance from good food and drinks.

Room tip: Take advantage of you great location and walk to nearby attractions.
Date of stay: January 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank John S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HHR CRES, Guest Services / Front Office at Royal Kona Resort, responded to this reviewResponded 2 February 2023

Mahalo for your feedback!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2023

We were here two years ago, and so glad to return. Unfortunately, our favorite rooms face the lagoon and that was where the renovation was happening. From our lanai this time, we had a nice view of the ocean, caught some of the luau, could see the pool and watched people arriving. The rooms are a generous size. The beds were very comfortable. We love this hotel, but it is priced beyond our budget. Two years ago there was a back from covid lower rate, and this time we took the renovation rate, but it still was more money than we'd hope to spend on a room.

Date of stay: January 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
1  Thank Terry C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HHR CRES, Guest Services / Front Office at Royal Kona Resort, responded to this reviewResponded 31 January 2023

Mahalo for your feedback! We are currently undergoing renovations to the Lagoon Tower, one of our three towers on the property. This began back in November of 2022 and we expect this project to be completed in May of 2023. We do apologize for the inconvenience during your stay. We want to thank you for joining us at the Royal Kona Resort, and that we hope to welcome you back again in the future!

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