My wife and I and another couple stayed at this property from June 19-June 26th this year. We were met by roaches the first day and every morning of our stay. Management was unresponsive and it was not very pleasant. Food was kept in the refrigerator, even chips to avoid temptation. The last Sunday we were there we killed over twenty roaches and our friends brought one home in their suitcase. When I spoke to the manager before we left his attitude was clear, he knew about the problem and when I asked why he gave us the unit his response was "are you threatening me?" I said letting the public know how he treats people who rent was not a threat, but a right. Be careful if you stay at this complex!
- Official Description (provided by the hotel):
- Description: The Keauhou Kona Surf and Racquet Club Resort is a 4-star resort located in Keauhou on the sunny Kona Coast of the Big Island, Hawaii. The resort is adjacent to a sandy beach and was once the residence of four Hawaiian kings including the Great King Kamehameha. There are 197 privately-owned units at the resort with 77 townhouses and 120 condos with some beachfront and many oceanfront units along with ocean and fairway view condos. Townhouse #48 is a charming yet elegant condo situated in the Keauhou Kona Surf & Racquet Club only steps from the beautiful Kona beaches. The condo is stocked with everything you need to enjoy your stay. ... more less
- Also Known As:
- Keauhou Kona Surf And Racquet Club Hotel Kailua-Kona
- Keauhou Kona Surf & Racquet Club Hawaii/Kailua-Kona