My husband did not want me to stay in Florida with impending hurricane Irma, since I'm handicap and in a wheelchair. I can not say enough about Amber and the 2 ladies named Alicia at the front desk. They always had smiles on their faces, in spite of all they had going on. Always taking time to ask how I was and if i needed anything. Calming me when I was in tears worried about my family. I'm sorry I did not get the names of the food service staff who always helped me with breakfast and dinner, carrying my meals to a table. They always took time to make sure I had everything I needed and offering refills of my drink. It was a very difficult time for me being alone and fearful of the outcome, which by a miracle, passed us with no damage, other than landscaping. Any staff I encountered in the halls were always wearing a smile. I had to stay longer than I anticipated with no flight available. I wish the rate could've been discounted due to the circumstances.
Overall, the staff deserve a definite 10 and thank you from the bottom of my heart.
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