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All reviewsemerald grillspace needlefront desk staffdenny parkroom was cleanminute walkwithin walking distanceunderground garageother attractionsfew blockswhole foodsquick walkbusiness centerking suiteper nightpike place marketlake union
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Reviewed 16 August 2011

We stayed here 2 nights pre-cruise the end of July 2011. The hotel was fine, not fancy but the price was decent for a clean, very good sized room close to things in Seattle. The TV is old style, the bed was just ok, but the room was good sized and the bathroom was nice and clean. They provided a coffee maker in the room but no complementary breakfast. There is a restaurant onsite that is ok. This hotel is close to the Space Needle and Ride the Ducks, Seattle Center too. You have to do a circle around the hotel to get to these places as there is a median blocking off the street behind the hotel. This is not a problem though, as going around there were restaurants, drugstores, etc. available.

There were a couple shuttle buses available for people to ride to the piers to get on their cruise ships. Did not need an advance ticket.

We would certainly stay here again if we wanted to be close to the Space Needle area.

  • Stayed: July 2011, travelled as a couple
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1  Thank luvtrvl525
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hijhatfield, Manager at Holiday Inn Seattle Downtown, responded to this reviewResponded 20 August 2011

I just want to thank you for sharing your thoughts with us regarding your last stay!

We're really glad that you had such a good time, and we hope that you come back and visit us soon!

Thanks again!

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Reviewed 15 August 2011

We stayed here three nights as we were holidaying in Seattle. Front desk staff were awesome they let us check in early and provided accurate directions and helpful tips.
We were disappointed that this Holiday Inn had no complimentary breakfast. There was a restaurant right beside it, but of course this was not free! The room was large, clean, somewhat dated and they are undergoing some renovation, so this will help. We felt very safe in this location, as we walked to many locations from here. The underground parking was safe and secure for our vehicle. As you can expect you will pay to stay close to all the attractions in the middle of summer and we did - glad I got some priority rewards points out of it.

  • Stayed: August 2011, travelled as a couple
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Thank brentom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hijhatfield, Manager at Holiday Inn Seattle Downtown, responded to this reviewResponded 20 August 2011

Thanks for your comments!

It's good to hear that the front desk took such good care of you. They really are a great team, and an asset to the hotel. I'll be sure to pass your comments on to them.

I wish we could provide a complimentary breakfast, but unfortunately it would compete too strongly against our restaurant! We do have Best 4 Breakfast rates, though, that include a $20 voucher for breakfast over at the restaurant.

Thanks again for staying with us, and for taking the time to fill out a review for us on Trip Adviser, and thank you for being a member of Priority Club! We look forward to your next visit!

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Reviewed 15 August 2011

A little run down however they seem to be renovating.
Walking distance to a lot of Seattle attractions.
Good place if you just need to sleep after all the sightseeing

  • Stayed: August 2011, travelled with friends
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Thank hitechwoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2011

We stayed on two different nights before and after a cruise. Room was large, cheerful, and clean. Had advised of early arrival for return visit and were accommodated by getting a room before noon. Really appreciated the attention and help with transportation to cruise terminal. Staff were helpful, friendly, and efficient. Would recommend this hotel for a good place to say at a decent price.

  • Stayed: July 2011, travelled as a couple
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Thank TraveledtheWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hijhatfield, Manager at Holiday Inn Seattle Downtown, responded to this reviewResponded 20 August 2011

Thank you so much for taking the time to share your comments about our hotel!

I'm so glad we were able to get you checked in early, and that we were able to help you with your cruise transportation!

Please come back and visit us soon!

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Reviewed 12 August 2011

We stayed for one night only, thankfully. The hotel may be a 10 minute walk to downtown, if you can contend with the homeless, which we wont. The monorail would have been a good option. As Priority Club Gold members, we got upgraded to the 6th floor executive level. Other than dedicated computers and freshly made coffee, nothing much to talk about. The room was small and the bathroom was really cramped. The quality was not even as good as many of the HI Express we have stayed at. Parking was reasonable, but you have to wonder what the area is like when you have a rolling steel door to enter the parking under the building. OK, but nothing to write home about.

  • Stayed: August 2011, travelled with family
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1  Thank GRFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hijhatfield, Manager at Holiday Inn Seattle Downtown, responded to this reviewResponded 14 August 2011

Thank you for taking the time to share your experience with us!

It's sad, but true, that Downtown Seattle has a large population of homeless people, and the City of Seattle actually has some really great programs in place to help them to find jobs and housing. We actually donate to many local charities ourselves to do our part in helping out.

It would be pretty much impossible to walk anywhere in Seattle without passing by a homeless person, and I certainly understand how that could be unsettling to someone that is not used to it, but thankfully the majority of these individuals are good people, that are simply trying to get their lives back on track.

For the convenience and the safety of our guests, we do have a secure key-access underground parking facility, with a standard garage-style automatic door. We also have a security guard on staff that walks the premises.

Just to avoid confusion from other readers, it's actually Platinum members of Priority Club that are rewarded with complimentary upgrades, and of course these are based on availability. It's awesome, though, that the front desk were able to upgrade you for free. While there is not much of a difference right now between the 6th floor and the other floors of the hotel, we've found through guest surveys that the modest difference in rates is more than justified in having a secured floor with its own extended business center, but at this time we are also considering dissolving the "Executive Floor" rooms into standard rooms in the future.

As some others have mentioned, we are in the process of a multi-million dollar renovation, and many of our rooms have already started to transform. Hopefully next time you stay with us we will have finished with this project, and you will get to witness the changes that we're working on come into fruition.

Thank you again for your comments, and please come back and visit!

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