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All reviews space needle front desk staff minute walk within walking distance whole foods few blocks the hotel is clean king suite per night bed was very comfortable pike place market lake union coffee maker an easy walk microwave downtown monorail
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Reviewed 6 March 2012

This hotel is very close to Seattle Center, which includes the Experience Music Project and the Space Needle. The rooms were very clean and appeared to have been recently renovated. The attached restaurant is only so-so but the staff, as well as the front desk staff, were all very friendly. In all I would recommend this hotel and will likely stay here in the future.

Date of stay: March 2012
  • Trip type: Travelled as a couple
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Thank PortlandMorgan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BrandiRutherford, General Manager at Holiday Inn Seattle Downtown - Lake Union, an IHG Hotel, responded to this reviewResponded 8 March 2012

Thank you for taking the time to complete a TripAdvisor review regarding your recent stay at the Holiday Inn Seattle City Center. We appreciate you staying with us during your stay to Seattle. We are happy to hear that you enjoyed our newly renovated guest rooms and hotel. We love our new look in our guest rooms and public space areas. I am also so happy to hear that you enjoyed our staff at the Holiday Inn Seattle City Center and Emerald Grill.

Thank you again for staying with us, we appreciate your business.

Thank you,
Brandi Rutherford
General Manager

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Reviewed 27 February 2012

Have stayed at this hotel a couple of times now on business. Everything you would expect from a Holiday Inn. About 15 walk to central downtown Seattle by foot and 5 - 10 min walk to the Space Needle. The restaurant attached to the hotel is at best average for dinner.

Plus points are big rooms, very friendly staff and free fast wifi.

Negatives - short walk to down (not really an issue for me) and restaurant.

Date of stay: February 2012
  • Trip type: Travelled on business
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1  Thank Barry H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BrandiRutherford, General Manager at Holiday Inn Seattle Downtown - Lake Union, an IHG Hotel, responded to this reviewResponded 5 March 2012

Thank you for taking the time to complete this review on TripAdvisor regarding your last stay at the Holiday Inn Seattle City Center. We are happy to hear that you enjoy our hotel staff and Wifi in the rooms.

I would love if you could contact me directly to speak regarding your comments regarding our restaurant . We appreciate all feedback that guests can give us to make our hotel location better.

We appreciate your business and look forward to seeing you again in the future.

Thank you,
Brandi Rutherford
General Manager

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Reviewed 21 February 2012

The manager at this hotel is not very accommodating to business travelers. Every business traveler knows that plans plans channge and the manager of this hotel charger me for a nights stay even through I had canceled the reservation before 6PM.

Date of stay: February 2012
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Thank jd4055
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 February 2012

I initially booked one night's stay due to the hotel's close distance to the start and finish of the Seattle Half Marathon. After I completed the run, I booked an additional night since it was so comfortable. The bed felt fantastic after running 13.1 miles and I appreciated the mini fridge and microwave. The room also had an iron and ironing board. The staff were very helpful and friendly, providing me with safety pins for my race bib when i requested them. Unfortunately, the coffee maker didn't work, which made the microwave especially handy. Parking is an additional fee but not exorbitant given the rates for parking around the hotel. Crews were renovating the lobby and the elevator areas of each floor during our stay, which made it a bit noisy, but crews stopped working at a reasonable time.

Date of stay: November 2011
  • Trip type: Travelled with family
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Thank akjCanada
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
seascrai, General Manager at Holiday Inn Seattle Downtown - Lake Union, an IHG Hotel, responded to this reviewResponded 14 February 2012

Thank you for your kind words, and thank you for choosing our hotel for your trip during the marathon.

We're actually nearing the end of the renovations process, and are really excited to see the changes that have been made. It's great that we were able to minimize the impact of the construction on everyone, and throughout the process we've made it a priority to put guest needs above the plans, time constraints, and schedules in place for the renovation. It's wonderful to read all of the positive feedback we've been getting in response to this initiative.

I apologize for the issue with the coffee maker, and I hope that the front desk were able to get that replaced for you in a timely manner.

Thank you again, and please come back and visit us soon.

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Reviewed 31 January 2012

This hotel is located in the 'Denny triangle' just south of downtown so it is convenient for downtown, Capitol Hill and Seattle center areas. They have a restaurant on site which I didn't try on this visit, but I have on previous stays and it was very good. The rooms are always clean ,up to date and comfortable. I really like a fridge and micro and they have both in every room.
The WiFi actually worked very well with good signal strength. The front desk staff is really friendly and helpful. Jaime , who checked me in is brilliant ! Basically for convenience and good quality mid priced hotel, this place is hard to beat.

Date of stay: January 2012
  • Trip type: Travelled on business
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    • Rooms
    • Cleanliness
    • Service
Thank upgradeThis
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
seascrai, General Manager at Holiday Inn Seattle Downtown - Lake Union, an IHG Hotel, responded to this reviewResponded 15 February 2012

Thank you for your feedback. We're excited, too, to be a part of the Denny Triangle, and to be situated at the intersection of such interesting, and ever-changing districts of Seattle. I think our location, and as you mentioned, members of our staff, really make a difference for our guests, and I'm glad that this was the case for you.

Thank you again, and I I hope that you get a chance to come visit us again soon, so you can see all the improvements we've made with our renovation.

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