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Traveller rating
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23
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11
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Reviewed 12 March 2023

We were hired as a band to perform Irish music. Excellent staff! We were treated like rock stars!!! Thank you! We will be happy to come back again. The Valet staff helped us move our equipment and expensive instruments. Handled with care and professionalism!

Date of stay: March 2023
Trip type: Travelled with friends
Thank FellowTraveler638913
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Kimpton Cottonwood Hotel, responded to this reviewResponded 12 March 2023

It was such a pleasure to welcome you to Kimpton Cottonwood Hotel! We're thrilled to have had you join us to perform and so pleased that our dedicated team made a good impression on you. Thank you for your kind review, and we look forward to working with you again!

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Reviewed 7 March 2023

Went to the bar in the basement next to the Committee Chophouse with friends and met a business associate as well. We got our last cocktail of the evening and were approached by two "managers" and verbally told we had to leave as the bar is closing. This was literally less than a minute after the bar staff told us they were closing but we can sit there until we finished our cocktails. The "managers" stood over us and were forcefully educating us on the fact we had to leave. I said "ok, where can we finish these drinks"? They replied "upstairs". We went upstairs as they followed us like police officers and the upstairs bar was closed. We were then forced to finish our cocktails at THE FRONT DESK. These guys just need some social etiquette training as well as patience.

Date of stay: March 2023
Trip type: Travelled with friends
1  Thank Jim L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Kimpton Cottonwood Hotel, responded to this reviewResponded 9 March 2023

Dear Jim,
We appreciate every bit of feedback, as it helps us make our service all the better. In this regard, please know that our team is committed to positive change, so we will reflect upon your concerns and work together to address them. We will also ensure we always put our best foot forward and present our property and service in the best light. In the future, we hope you allow us to demonstrate our true caring spirit of hospitality the next time your travels bring you to Omaha.

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Reviewed 25 January 2023

The Omaha Community Playhouse booked our special guest at the Kimpton Cottonwood for the opening weekend of our production of "Fences". Each of our guest raved about Jon Hickerson, Group Sales Manager, the entire Cottonwood staff, and the total experience for the entirety of their stay! We were completely comfortable leaving our guest each night in the comfort and care of this wonderful hotel!

Room tip: The corner rooms were wonderful!
Date of stay: January 2023
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank P5932ZEkathyt
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Kimpton Cottonwood Hotel, responded to this reviewResponded 26 January 2023

It sounds like the opening weekend went off without a hitch! We're delighted that our team could be a part of this occasion and that your guests enjoyed their time relaxing at our property. We hope your production went flawlessly, and we look forward to working with you again in the future!

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Reviewed 8 January 2023

We had an extraordinary dinner that was made so with delicious food and attentive service. We followed that with drinks at the bar. Our server, Justin, was particularly knowledgeable and friendly. And to cap it off the valet service was was quick and done with care. Highly recommend.

Date of stay: January 2023
Trip type: Travelled as a couple
Thank 752teresak
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Kimpton Cottonwood Hotel, responded to this reviewResponded 8 January 2023

Dear Teresa,
It brightens our day to know that you had a fantastic experience with us. We always endeavor to exceed expectations, and we're thrilled that our superb service and delicious offerings reflected that. Thank you so much for recommending us to your fellow travelers, and we look forward to seeing you again soon.

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Reviewed 5 January 2023

Hunter is your first impression upon arrival to the hotel & he is is awesome! Very friendly valet, prompt, and always accommodating. I love the option of a valet service it makes my experience seamless at the hotel.

Date of stay: January 2023
Trip type: Travelled solo
Thank Teri H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
General Manager, General Manager at Kimpton Cottonwood Hotel, responded to this reviewResponded 6 January 2023

Dear Teri,
It was a pleasure hosting you at Kimpton Cottonwood Hotel! We're glad you felt welcome upon arrival and appreciated our excellent valet service. If your travels bring you back to the area, we invite you to stay with us again.

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