Isadore was great. Were waiting for airport transportation and when no driver showed, he jumped right to help and got us to the airport on time. Great guy, thanks so much for the help. The airline crews appreciate you. Being on time is important.
Dear Claire,
Thank you for your excellent review. We're thrilled your time with us was so wonderful. At Hilton Omaha, we strive to go above and beyond to ensure our guests have a memorable experience, so it's not surprising that Isadore took such excellent care of you and made you feel so valued. You can be sure we'll pass your praise along as he is a true asset to our team. Thank you for your kind words and we look forward to welcoming you back soon for another wonderful stay.
Hilton Omaha Leadership
Heather, had great customer service helped me a lot and very patient with me thank you for your hospitality towards and older gentleman like myself also raneisha was great with getting me signed up with an Hilton honors account and showing me how to work it thank you guys !
Dear Terrell,
It's wonderful to hear that your experience with our team was so positive! We strive to provide friendly and helpful service, so knowing Heather and our team made a great impression on you is very rewarding. We look forward to welcoming you back to Hilton Omaha for another great stay soon!
Hilton Omaha Leadership
Long drive over 10hrs and was treated and upgraded at arrive from Raneisha and Heather help my wife with accommodation for her work.. They was super friendly and great and welcoming. Gave us so many places to check out and eat.. These ladies need a raise.. We will definitely stay at this location when I return back to Omaha in the future.. Thanks again ladies for the GREAT HELP AND WELCOME!!!! STL
Dear Marcus,
Thank you so much for your kind words! We’re thrilled to hear that Raneisha and Heather made your long drive more pleasant with their friendly and welcoming service. It's always wonderful to know that our team goes above and beyond to make our guests' stay memorable. We’ll be sure to share your feedback with them, and we’ll look forward to welcoming you back on your next trip to Omaha. Safe travels, and thank you again for choosing us!
Hilton Omaha Leadership
My stay at the Hilton downtown Omaha was Top Notch! I was meeting relatives who were flying out the next day and it was super convenient for all of us. The front desk team was very kind and attentive and made sure to remind me about my parking garage ticket. I had a quick meeting in the lobby with a colleague and just love the beautiful leather furnishings! My room was perfect - very clean, quiet and such a comfortable bed! It had everything I needed. We were able to enjoy the lobby bar prior to indulging in a delightful meal at Nick's Quorum and then met for coffee the next morning. I would highly recommend this hotel for all of its amenities and convenience in downtown Omaha. I will be back for sure!
Thank you for sharing your fantastic experience and perfect rating. We're happy your stay at Hilton Omaha was seamless and enjoyable. From our attentive front desk team to the clean and comfortable room, we're glad every detail met your expectations. It's wonderful to know you enjoyed your meal at Nick's Quorum. Your high recommendation means the world to us, and we can't wait to welcome you back for another top-notch stay at Hilton Omaha.
Hilton Omaha Leadership
honestly it’s a beautiful hotel but the staff was not helpful and the food was way too expensive. no one cleaned our room the entire weekend even without the sign on the door. very disappointed with how much i paid to be here and enjoy the concert.
Thank you for sharing your thoughts. While we’re glad to hear you found the hotel itself appealing, it’s truly disappointing to learn that your experience didn’t meet expectations. Your feedback will be reviewed to ensure improvements in these areas. We apologize for the inconveniences you encountered during your stay and hope there will be an opportunity to provide a more seamless and enjoyable experience in the future.
Hilton Omaha Leadership
