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Homewood Suites by Hilton Omaha-Downtown
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US$134
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Reviews (1,066)
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Traveller rating
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All reviews front desk two bedroom suite great stay full kitchen would definitely stay here again pool and hot tub parking lot downtown dishwasher market ballpark kitchenette accommodations sink concert
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Reviewed 13 February 2023
When I checked, and they made sure that I had all my blankets all my pillows, they made sure I was comfortable the front

Wonderful staff goes above and beyond they do whatever they can for the guest to make sure that Thursday is great and comfortable and that you have everything that you need recommend this hotel to anyone

Date of stay: February 2023
Trip type: Travelled on business
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Reviewed 10 February 2023 via mobile
Wynonna

I want to say how this room at Homewood suites in Omaha Nebraska very very clean very nice very adequate with with being able to and the deaf person mylika lot was very personable very helpful she is a very good employee that they better keep around for a long time she helped us and I will come back here at all the time she made me feel very welcome

Date of stay: February 2023
Trip type: Travelled with friends
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 February 2023
Everything was awful

Once we arrived there were no carts for me to bring 4 days worth of things for myself and my two young children I am traveling alone with. The pool has mold growing on the edges. It was so loud in the pool area because an employee was allowing her family to swim making the area overrun and really uncomfortable to use. The breakfast was cold. Our keys only worked once then we would have to go to the front desk after traveling up to the 8th floor to have them redone; my digital key never ready. The pullout bed has dirty sheets on them and smelt like dog pee, that was where my children were going to sleep so I went to the store and bought a blow up mattress. Every time I went to the desk about my keys not working I felt very uncomfortable complaining after reading other comments that they were kicked out for complaining. My room smelled like cigarettes and the halls constantly smelt like pot. The paper they hand you to park in the public lot is literally just saying if you get robbed it's not their fault then charge you $10 a car a day to park there. Didn't find that out until I looked at our charges. So I had to pay $40 to park in a free public lot.

Date of stay: February 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 January 2023
Don't call the fire department if the building's ablaze

I am seriously concerned about their safety protocol. We're a family of four with two young kids. We tipped the staff often, were quiet guests. One morning, the smoke alarm went off in our adjoining suite. I saw smoke coming from the ceiling. I grabbed my three year old and our dog and ran down the six flights of stairs, while calling the fire department on the way down. After all that, it turned out it was just a burnt poptart in the microwave. Management kicked us out with three hours warning because I called the fire department instead of the front desk. (Who would call the front desk if they thought the building was on fire?!) After three weeks, we had a ton of stuff in our two suites. We both had to take off work in the middle of the work week and find lodging. This was really upsetting considering that we were only at the Hilton to begin with because the pipes had burst in our home during the winter storm.

Date of stay: January 2023
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Reviewed 4 January 2023
Ms. Sandy and Ms. Rosa

I cannot say enough about the service that Sandy at the front desk and Rosa in the kitchen provide. They truly make me feel at home. Sandy knows her guests by name (which I find remarkable) and goes out of her way to ensure your stay is pleasant. Rosa in the kitchen always has the breakfast meal ready and on time. Both ladies don't simply come to work, they interact with the guests. As a frequent traveler who stays in hotels around the world, this has been one of the friendliest thanks to Sandy and Rosa. Thank you Sandy. Thank you Rosa for making my stay feel at home.

Room tip: Rooms on the south side have much better views.
Date of stay: September 2022
  • Trip type: Travelled on business
    • Sleep Quality
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