Mackenzie at the front desk was amazing, she is kind knowledgeable and very helpful, she made me feel welcomed and very comfortable after a long day of work.
The room was very spacious and very clean and so comfortable.
5 stars For the double tree and 100 stars for Mackenzie.
Thank you for your wonderful review! We’re thrilled to hear that Mackenzie made such a positive impact on your stay. Providing a warm welcome and a comfortable experience is what we strive for, and we’ll be sure to share your kind words with her. We look forward to welcoming you back soon!
The staff made this stay very worthwhile. Michelle at the front desk was very communicative and helpful. Dennis and Mark operated the shuttle so efficiently and made the ride enjoyable with their stories and knowledge of the area, their pride shown through. Domingo in housekeeping was awesome.
Hello Eli. Thank you for your kind words! We're thrilled to hear that Michelle, Dennis, Mark, and Domingo made your stay so memorable. Our team takes great pride in providing exceptional service, and we’ll be sure to share your feedback with them. We hope to welcome you back for another great stay soon.
This Hotel is conveniently located in Downtown Omaha within walking distance to food and bars..Ive stayed here many times for business and MacKenzie at the front desk is AMAZING every single time...I always look forward to staying at this hotel and receiving MacKenzies warm welcoming smile and greeting....
Thank you for your loyalty! We're thrilled to hear MacKenzie makes your stays exceptional. We look forward to welcoming you back!
Very pleasant, friendly, short and sweet the fastest check-in after a long day of flying around the country with me and crew members +2 mechanics got to the front desk room keys were ready. We signed in leave our member numbers and we were done. thank you.
Hello. Thank you for your review! We're glad to hear your check-in was quick and seamless after a long day of travel. It’s great to know our team had everything ready for you and your crew. We appreciate your stay and hope to welcome you back soon!
Business colleagues highly recommended I stay at the Double Tree in downtown Omaha for its staff, rooms and location. From the moment I arrived, the staff welcomed me as if I was a long time, customer or old friend. The front desk addressed every question with kindness and respect, friendly drivers shuttled me to and from various restaurants when the December weather was too cold cold for me to walk. The food and bar service were timely, convenient, and satisfying. A shoutout to Mackenzie for being the friendliest front desk support I have ever known. She was quick to be helpful and was empowered by her management to make decisions that made my three stay most memorable. I highly recommend this hotel for any business traveler. Thank you Mackenzie and team.
Hello Frederick. Thank you for your wonderful review! We're so glad you had such a positive experience during your stay. It’s great to hear that Mackenzie and the rest of our team made your visit memorable with their kindness and excellent service. We truly appreciate your recommendation and look forward to welcoming you back on your next business trip!
