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1 - 6 of 214 reviews
Reviewed 4 October 2019 via mobile

Our stay at Ornella resort was amazing. The staff were great friendly and professional. We were given the luxury suite which is an amazing 60m2 room overviewing the whole bay and the beach. The hotel has a private beach with sun beds and parasols which are available free of charge for the hotel guests. Breakfast was buffet, pretty good with nice variety. There is also room service with reasonably priced and tasty food. Cleaning staff cleans the room every day providing towels and toiletries.
It’s around 1km from the city center and it’s quite hilly which we didn’t mind. There are 10+ individual pools which are great too. The only downside was WiFi which was poor most of the day but we managed. 10/10 would recommend!

Date of stay: September 2019
Trip type: Travelled as a couple
Thank jovanak694
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 28 September 2019

There was one individual at the reception, which by the way is in the dining room, who was rude! She yelled at me for over 5 minutes not allowing me to explain what I was referring to regarding the tax. I was humiliated and no one has ever spoken to me that way, especially those in hospitality. The hotel was stuck in the 80s. There was water infront of our room but we had no idea where that water came from. The pool was never cleaned. The breakfast” buffet” was a joke. The parking was always full and we’d have to park 5 minutes away by foot. Don’t bother staying there. There are newer, nicer and friendlier places to stay at.

Date of stay: August 2019
Trip type: Travelled with family
2  Thank irenefk
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 29 August 2019

Hotel location is good and it offers a private beach. Breakfast was pretty satisfactory with a wide variety.
Staff was friendly but the cleanliness of the room was basic. Shampoos, shower gels and soaps were not replaced regularly.
The water of the small swimming pool that we shared with another 2-3 rooms was rather dirty and not at all inviting!
Our triple room was outrageous (Room 6)! It used to be the kitchen of an apartment which was then converted to a room. So, we entered the room from the balcony door since there was no room door to enter. Right in front of the balcony door a double bed was placed. There was no space for two side bed tables in the room nor a place to put our luggage. On the other side of the room there was a small kitchen bench with a stove and right in front of it a single bed was placed. The passage between the two opposing beds was only half a meter! Having the balcony door as our entrance, we had to keep curtains closed at all times. Curtains were dark and minimum daylight was entering. WiFi was not working at any place of the hotel and we had to buy an extensive mobile data package to cover our needs!
The bathroom was spacious since a washing machine used to be there, but looked empty and wasted. Outside our bathroom window 5 external AC units were placed. During the hot August nights the noise from the units was terribly loud, even with a closed window!
The price that we had to pay for the room was too high (160 euros/night with breakfast)!
When we reported our complaints to the receptionist, we expected to have a discount since there were no other rooms available, but there was no actual response from the hotel management! Judging from photos in the web, there are much better rooms in the hotel at the same price!

Room tip: Choose rooms facing the private beach, just behind the beach bar
Date of stay: August 2019
    • Value
    • Rooms
    • Service
Thank Sophiav-greece
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 12 August 2019

i will start with teh positive facts which are the nice enviroment of syvota which is something like the caribic or the maldives
coming back to the hotel, it is clean but..
the beach seaside is not a private one as stated but 1. it is shared with another hotel, 2. and everyone living at the rooms to let or even the ones who are comminmg form other places from greece visiting for the day everyone but really everyone has the right to come (its a greek rule i have been told from those people that everyone should have access to the seasides) so this is a lie!! they state that people cpmmimng from outside are their friends but this is not true and tehy also state that tehy are charged 15 euros but please show us teh receits!! i never saw anyone paying for that because appartenlt they can not charge
in any case the statement private seaside is a lie!!!
the private pools are not one to every room but they are shared within 3 rooms minimim i guess, it would be better if the rooms shared each pool would have a note in the room stating which rooms share which pool
- there is definately no beach bar, there is just a bar at teh garden and a girl is running the whole day orders back and forth
-breakfast average at teh same room where teh reception is located, (very clean toilets at the reception)
- i saw at tehir booklet that they can book you a dinenr at a sailing boat, i have asked and they did not even have the number of a simple boat! i was told to go to syvota village and find out myself
-teh grass was mowned everywhere but underneath teh 4 tables at teh bar.. too lazy to move the tables away?? moskitos were the end result
all in all this could be a gem!! witha little bit of an efffort (take away the damaged furniture from the seaside etc)
-except form the cleaning ladies and the girl at teh seaside, people were reluctant in smilinmg saying goodmorning, they were not rude but they were not friendy either..this does not cst money, smile! greed!!
if the beach would eb really private this could be a paradise on earth
if they could arrange sme boat trips from teh hotel and not sending you to the vilage which is a nightmare finding a parking spot, this could really eb haeven on earth!!

Room tip: maybe rooms with own balcony
Date of stay: August 2019
    • Sleep Quality
    • Rooms
    • Service
1  Thank Τριγκα Κωνσταντ... T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
ΟΡΝΕΛΑ Λ, Γενικός Διευθυντής at Ornella Beach Hotel, responded to this reviewResponded 21 August 2019
Google Translation

Καλησπερα σας! Σας ευχαριστουμε που αφιερωσατε τον χρονο σας για να γραψετε κριτικη για το θερετρο μας! Ωστοσο δεν ενστερνιζομαστε οσα γραφετε καθως δεν ευσταθουν κι αυτο το γνωριζουν πολυ καλα ολοι οι πελατες που εχουν διαμεινει στο ξενοδοχειο μας! Η παραλια μας φυσικα και ειναι προσβασιμη μονο για πελατες του ξενοδοχειου μας εκτος κι αν καποιος ερθει με βαρκακι οπου φυσικα μπορει και να κατσει στην παραλια οπως φυσικα οριζει και ο νομος. Το ξενοδοχειο μας φυσικα και διαθετει beach bar ακριβως πανω απο την παραλια μας το οποιο ειναι πληρως οργανωμενο και μας εκπλησσετε ιδιαιτερως καθως ουδεποτε ειχαμε παραπονο για αυτο!Τελος, το ξενοδοχειο μας εχει βαθμολογια στον ιστοτοπο της booking 8,3 αναμεσα σε 530 σχολια πελατων μας οποτε καποιος μπορει να καταλαβει την ποιοτητα του θερετρου μας! Καλο υπολοιπο καλοκαιριου!

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Reviewed 3 August 2019 via mobile

First of all the location of the hotel is perfect, since you are so close to everything. The room was very clean (housekeeping every day and change of towels) and very comfortable. Delicious breakfast with very friendly staff always ready to help you. Beach of the hotel is almost private and very quiet so you can relax and enjoy the view. We had a wonderful week staying in this hotel and I highly recommend it to everyone who wishes to relax and enjoy .

Date of stay: July 2019
Trip type: Travelled as a couple
Thank Petsas21
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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