Bettina gave us a warm welcome and pointed out a discounted rate we hadn't recognized. Kumar went out of his way several times to help us with needs that arose from a disability and related emergency.More
- Free Parking
Bettina gave us a warm welcome and pointed out a discounted rate we hadn't recognized. Kumar went out of his way several times to help us with needs that arose from a disability and related emergency.MoreShow less
Hi Kevina and Steve,
First of all I would like to thank you for the feedback shown on our exceptional staff which are always on their toes for our guest.
I will surely share the appreciation to Betina and Kumar. They are indeed one of our good employees.
We stayed at this motel overnight on the way back from a trip. We needed a clean comfortable place to spend the night. This place fit the bill. It seems like it had been updated from an older motel but was nice and clean. The shower worked well and was a good temp. TV and WIFI were good. We had a small refrigerator in the room which was a nice extra. It was off the highway but we needed to circle around a back road to get there which made me feel safer because there was not direct access to the highway and no noise. The rooms opened to the outside and not a hall. What was nice about that was that we didn't have to drag our suitcases a distance to get into the room. This is not a real fancy place but for the price it was clean, safe and had a comfortable bed.
Thanks for the feedback. Good to know that you liked your stay at the motel. The room as always are clean and decent to stay in. Also the door is facing outside which usually people prefer and like it that way as it is easy and comfortable.
Hoping to see your next trip here very soon.
After 6 hours of slugging it out on back roads from St. Clair MO I found I-55 still crawling. So at 9pm I gave up on Chicago and looked for lodging. Up popped one of my favorite chains. With rooms aplenty I booked at a good price. I know the room remodel and found it in very good condition and immaculately clean. Despite first impressions I found this a very quiet location. Both Kumar and a housekeeper I met made be feel very welcome. Red Roof reliability.
Thank you for your positive feedback. Agree the motel to be at a perfect stay while on route to I-55. Will surely share your feedback to my staff and thanks for staying at the motel.
Looking forward to see you again very soon.
This place provides simple yet delightful accommodations. The bed was comfortable, the shower highly satisfactory. We were politely received.
If we're ever back in Springfield, we will gladly return to the Red Roof Inn!
Thank you for sparing your precious time and sharing the feedback of the motel. Was glad to hear that the accommodation was nice along with the comfort of the rooms.
Indeed; we shall be glad to have you visit again at the same Red Roof Inn.
This was my first stay at the Red Roof Inn. I read the reviews and from the reviews I thought that the room would not be as dirty as it ended up to be. Toe nails on the bathroom floor. Holes in the blankets. Stains on the comforters. No chain on the door. 1 light bulb in the desk light. I don't mind staying in a room that is not 100% but please clean it. The nearby hotels were priced at around the same as this hotel and if I knew that this hotel was going to be so dirty I would have chose another hotel. No problems with the staff or the other people at the hotel. Keep your socks on, too!
Thanks for the feedback and sorry for the inconvenience caused during your stay at the motel. Will let the housekeeping staff know about it and see that the things are in order and updated.
Hoping to see you again.
Close to the freeway, but no noise. The room was clean, very quiet, newer TV, Desk
people good at giving ideas for eating places, from trendy to Mom and Pops. Sure
would stay there again. A great place to stay for the value.
Thank you for your positive feedback. Good to know you enjoyed your stay at the motel.
Do visit again.