I arrived late tonight - 11:30 pm. No smile. No warm greeting. “Swipe your card,” was all she said. Went to my room. The lock didn’t work. Made my way back to the front desk. The woman called maintenance to meet me at my room. No apology for the inconvenience. The key didn’t work again. Returned to the front desk. She told the maintenance guy there were no more rooms. Evidently the battery was drained for the electronic lock and he did not have the tool to fix it. She never told me they had no more rooms. A guest who checked in after me also returned to the front desk. She complained about a large hole in her door. The front desk clerk found a clean room and gave me my key. No apology or even a good night. I got a room though. The room is clean, but the public areas are filthy.
- Official Description (provided by the hotel):
- The Crowne Plaza Hotel - Springfield is beautifully decorated with a blend of classic and modern style. This guestroom is designed to meet the changing needs of today’s modern business and leisure traveler. Guests can get down to business or unwind in our appointed accommodations featuring 42” flat screen televisions with premium cable, refrigerators, and complimentary Wi-Fi. We are conveniently located directly off Interstate 55/72 and historic Route 66. The hotel is near the World Headquarters for Bunn-O-Matic Corporation, Illinois Department of Transportation, and the Illinois Secretary of State office complexes. The Crowne Plaza-Springfield is also just minutes away from Springfield's historic Abraham Lincoln sites, including the Abraham Lincoln Presidential Library and Museum. To take care of your professional needs, we have a complete Crowne meetings department that can handle meetings from 10 to 2000. Join the Crowne Plaza - Springfield for breakfast or lunch in our Long 9 Dining Room or relax with a cocktail in the Long 9 Bar and Grill. Try your luck at Regal Slots located inside the Long 9 Lounge! The Crowne Plaza - Springfield also is proud to offer Starbuck's Coffee in our Lobby Harvest Café. Playtime is covered by our 14th floor with an indoor pool, fitness center, whirlpool, sauna and sundeck. ... more less
- Reservation Options:
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- Also Known As:
- Crowne Plaza Springfield Hotel Springfield
- Springfield Crowne Plaza