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Holiday Inn Express Springfield
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Reviews (291)
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102
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All reviewsthe crowne plazahi expressfront deskcinnamon rollspancake makerfree breakfastbed and pillowssmokey bonesstaff was friendlynight staydefinitely stay here againroom was largeroom keybiscuits and gravyillinois stategreat roomthe breakfast area
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5 - 10 of 291 reviews
Reviewed 30 November 2017

Lady a front desk was very helpful in finding places for dinner. She even printed Mapquest to help us find it easily Room was nice and quiet. Enjoy the cinnamon rolls with breakfast. Not too far from downtown Springfield and right off the interstate.

Room Tip: top floor for peace and quiet
  • Stayed: October 2017, travelled as a couple
    • Location
    • Service
Thank Christine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shane B, General Manager at Holiday Inn Express Springfield, responded to this reviewResponded 30 November 2017

Dear Christine M,

I'm so glad to hear how helpful you found the staff! We aim to be the friendliest hotel in Springfield. We hope you enjoyed your stay, and we hope we've earned a repeat visit the next time you're in town!

Warm regards,
Shane B - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2017

Very clean room!! Breakfast was put together nicely. To use the pool you have to go to the Crowne Plaza next door which is a 30 second walk and it has a great pool on the 14th floor!!! Kids loved it. IHG is really coming together as a brand and this place is a great model!!

  • Stayed: September 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Eddie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shane B, General Manager at Holiday Inn Express Springfield, responded to this reviewResponded 3 October 2017

Dear Eddie L,

Wow! Thank you so much for the kind words! We all work hard to ensure perfect stays for all our guests, and I can't wait to share your feedback with the staff. The greatest compliment we can get is a repeat visit, and we hope to see you again the next time you're in Springfield!

Warm regards,
Shane B - General Mnager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2017

found this place on trip advisor, seemed very reasonable and clean , with a nice hot breakfast in the morning, we would difinetly stay here again if we come through any time soon, but for now it was a great place to stay and reasonably priced

Stayed: September 2017
1  Thank blaker1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shane B, General Manager at Holiday Inn Express Springfield, responded to this reviewResponded 3 October 2017

Dear blaker1000,

Thank you for the kind words! I'm so glad to hear how well your stay went! We strive to deliver perfect stays, and I'm glad to hear we did. We hope we get to see you again soon!

Warm regards,
Shane B - General Manager

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Reviewed 20 September 2017

The hotel was very was easy to find .
The rooms were very clean and tidy with a coffe machine .
The hotel also included free breakfast which was mainly continental.
We found it easy to get back onto Route 66 from the hotel

  • Stayed: August 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank meadalan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shane B, General Manager at Holiday Inn Express Springfield, responded to this reviewResponded 21 September 2017

Dear meadalan,

Thank you for taking the time to let us know how we did! I'm glad you had a great stay, and we hope we've earned a repeat visit the next time you're in town!

Warm regards,
Shane B - General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2017

Ck'd in on weekday for 2 night stay while taking in the Lincoln activities. Hotel is friendly-clean and quiet. Parking is satisfactory. One peculiar thing of note-the frontage on Dirkson road is very narrow and most people enter facility from the side where parking is located.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank DES63640
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shane B, General Manager at Holiday Inn Express Springfield, responded to this reviewResponded 15 September 2017

Dear DES63640,

Glad to hear you found our staff friendly and polite! We strive to be the friendliest hotel around. We hope the next time you're in Springfield, you'll stop in and see us again!

Warm regards,
Shane B- General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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