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7 - 12 of 1,279 reviews
Reviewed 24 October 2021

The hotel is very well located in Cambridge and a few steps from the subway. It is very quaint and have character. Nice to wake up to a good breakfast served in a nice environment. Wine glass at night is a great touch. Friendly staff. I would have loved to give it a five, but the mattress in my room was horrible, it had a sink hole in the middle and was extremely uncomfortable.

Date of stay: October 2021
    • Location
    • Rooms
    • Service
1  Thank Smertios
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 11 October 2021 via mobile

Great hotel. Huge rooms. Very clean. Great staff. I stayed there for just one night and really liked the hospitality of the staff. Welcoming and very helpful to me. Offered me water and glass of wine as I checked in late. Great for longer stays too as the rooms are big.

Date of stay: October 2021
Trip type: Travelled with family
Thank HelloNY2012
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kendall Hotel, Owner at Kendall Hotel, responded to this reviewResponded 11 October 2021

Thank you so much for taking the time to share your experience at the historic Kendall Hotel. We are thrilled you enjoyed the spacious clean rooms and our personable staff. We look forward to seeing you again in the near future!

Cheers,
The Kendall Hotel

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Reviewed 9 October 2021

We stayed at the Kendall in October 2021. The hotel is decorated very nicely, service was excellent before and throughout our stay, the room was large and very comfortable, and they serve a hot breakfast (eggs, bacon, etc.). I liked that we could text the front desk at any time with a need or question and they were very responsive and helpful. I had questions prior to our arrival and they responded well with directions and where to park. The T stop is a half block away and easy to get too. It is situated near the MIT campus and bustling with students walking about - cool atmosphere. Boston is easily accessible from the T and the hotel is very close to the waterfront to enjoy watching the water activities. Covid safety measure were taken very seriously which we appreciated. Highly recommend staying here.

Date of stay: October 2021
    • Value
    • Cleanliness
    • Service
Thank JimB421
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kendall Hotel, Owner at Kendall Hotel, responded to this reviewResponded 11 October 2021

Wow! Thank you so much for this awesome review. The Kendall does indeed have an excellent location and we're glad you could take advantage. We also strive to exceed all guest expectations and we're thrilled that you had a great stay with us. We hope to see you again very soon!

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Reviewed 8 October 2021 via mobile

When traveling to Boston, about twice a year, we stay at The Kendall Hotel in Cambridge. Is the best hotel in the area. We travel a lot, and we always end up saying..."its not the Kendall"! Great customer service, breakfast, location, cleanliness and a wonderful staff! Would not consider staying anywhere else!

Date of stay: October 2021
Trip type: Travelled with family
Thank Netterfield
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kendall Hotel, Owner at Kendall Hotel, responded to this reviewResponded 8 October 2021

Wow! Thank you so much for your wonderful review of our historic hotel. It brings us great joy to hear our repeat guests enjoy the atmosphere and leave the hotel happy. We hope to welcome you back again soon!

Cheers,

Kendall Hotel

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Reviewed 5 October 2021 via mobile

In all honesty, our stay at Kendall began very rocky- the room we had reserved was unavailable and a switch was made to a less desirable room and promised parking was not available . The staff however worked hard to work things out so that our stay was more to our liking . I appreciate all the effort they put in to turn our initial experience around. When we left a few items behind, they even boxed them up and shipped them to us at home. This is a staff that wants you to be happy with your stay and goes the extra mile to make sure you are pleased. I would definitely return here on my next trip to Boston.

Date of stay: October 2021
Trip type: Travelled with family
Thank kathleenm858
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Kendall Hotel, Owner at Kendall Hotel, responded to this reviewResponded 7 October 2021

Thank you for this kind and very informative review! I'm pleased to hear our staff went the extra mile after you had such a rough start checking in. We take your comments about the parking and room availability very seriously and will implement changes to make sure your next stay with us begins on a positive note. We look forward to seeing you again soon!

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